Port Operations Coordinator

Description

Position Summary: We are seeking a Port Operations Coordinator to plan, organize, and supervise daily activities related to vessels, cargo, and logistics in Chiloé. Key Highlights: 1. Strategic coordination of maritime and logistics operations. 2. Responsibility for the safe and efficient execution of port services. 3. Contingency resolution and proposal of operational improvements. **About the Role:** Castro holds a strategic position within the maritime, aquaculture, and logistics operations of the Chiloé Province. At MSPHC Marine Services and Port Operations, we coordinate port services and operational solutions for companies involved in maritime transport, aquaculture, supply, and regional distribution. We are seeking a **Port Operations Coordinator** who can plan, organize, and supervise daily activities related to vessels, cargo handling, loading/unloading, transportation, temporary storage, and port support services. The selected candidate will be responsible for maintaining smooth communication among clients, crews, suppliers, carriers, and operational teams. They must ensure that each service is executed safely, efficiently, and within scheduled deadlines. This role requires experience in maritime or logistics operations, ability to resolve contingencies, and availability to work on-site according to vessel schedules and port service timetables. **Key Responsibilities:** * Coordinate port and maritime operations assigned to the company. * Organize processes for goods receipt, loading, unloading, and dispatch. * Supervise movement of equipment, materials, supplies, and products within operational facilities. * Maintain continuous communication with clients, captains, crews, carriers, and suppliers. * Coordinate support services for vessels, including provisioning, transportation, and operational assistance. * Monitor vessel arrival, berthing, and departure schedules. * Verify that documentation for each operation is complete and up-to-date. * Control service orders, dispatch guides, cargo records, and supporting documents. * Promptly report delays, cargo discrepancies, or changes in scheduling. * Coordinate required human resources, vehicles, equipment, and suppliers for each operation. * Supervise compliance with internal safety procedures. * Support operational inspections and verify proper use of personal protective equipment (PPE). * Prepare reports on service progress, incidents, and closure. * Control basic costs associated with transportation, storage, and external services. * Keep operational, client, and supplier records updated. * Resolve operational contingencies and coordinate timely solutions. * Propose improvements to reduce time, cost, and risk. * Coordinate with logistics, administration, maintenance, and risk prevention departments. **Job Requirements:** * Technical or professional degree in Logistics, Maritime Transport, Port Administration, International Trade, Transport Engineering, or a related field. * Minimum three years of experience in port, maritime, aquaculture, or logistics operations. * Experience coordinating operational staff, suppliers, carriers, or vessel-related services. * Knowledge of loading, unloading, receipt, and dispatch processes. * Familiarity with maritime, logistics, or port documentation. * Intermediate proficiency in Microsoft Excel and operational control tools. * Ability to prepare reports and maintain updated records. * Knowledge of safety and risk prevention regulations. * Availability to work on-site in Castro. * Availability to visit ports, docks, distribution centers, and other facilities. * Availability to handle operations outside regular hours when scheduling requires. * Valid Class B driver’s license. * Basic or intermediate technical English, preferred. * Residence in Castro or willingness to relocate to the area. **Required Competencies:** * Planning and organization. * Ability to coordinate multiple simultaneous activities. * Effective communication with clients, suppliers, and operational teams. * Problem-solving and contingency management. * Ability to work under pressure. * Commitment to meeting deadlines. * Attention to detail. * Responsibility and autonomy. * Operational leadership. * Teamwork. * Service orientation. * Commitment to operational safety. **Benefits:** * Permanent contract following the applicable evaluation period. * Bonus tied to achievement of operational objectives. * Supplementary health insurance per internal policy. * Training in port operations, logistics, and safety. * Opportunities for growth within the operations area. * Corporate phone for job-related functions. * Mobility support for authorized operational activities. * Reimbursement of work-related travel expenses, as applicable. * Provision of personal protective equipment (PPE). * Parking subject to availability. * Work schedule Monday through Friday, with occasional availability required depending on operational scheduling. Salary: $1\.800 \- $2\.000 per month Workplace: On-site employment