Job Summary: Divisional Support Manager to supervise the execution of support, maintenance, and continuous improvement of software and hardware systems. Key Highlights: 1. Lead the control and execution of technical support. 2. Train users and operators on existing systems. 3. Monitor the proper functioning of technologies. PSINett, a leading company in telecommunications, networks, and infrastructure, is seeking a Divisional Support Manager. The purpose of this position is to oversee the execution of support, maintenance, and continuous improvement of existing technology systems at both software and hardware levels. Main Responsibilities: · Resolution of Level 1 platform issues · Training dispatchers for specific inquiries, as well as operators and users on existing technology systems. · Maintaining system reports up to date. · Tracking daily shift activity records (daily ticket control), including incidents and security matters. · Providing system data upon request from mine customers. · Monitoring the proper functioning of technologies. · Direct coordination with Divisional Dispatch Centers Requirements: - Degree in Computer Engineering/Electronics or related field (minimum 10-semester engineering program). - Minimum 5 years of experience in support and maintenance of dispatch systems within open-pit mining operations, including personnel management. - Class B Driver's License.-Requirements- Minimum Education: University / Professional Institute / Technical Training Center. 5 years of experience Knowledge: Air conditioning, Installations, Corrective maintenance, Preventive maintenance, Repairs Driver's Licenses: B Willingness to travel: Yes Keywords: leader, manager, director, chief, lead, head, supervisor, support, service, miner, mining, miner, support, service, miner, mining, miner
Emma González
Computrabajo
Emma González
Computrabajo
