Telesales Account Manager

Description

Job Summary: The TAM manages a portfolio of clients, achieves sales targets, and supports telesales by providing personalized service and identifying business opportunities. Key Highlights: 1. Join a consolidated technical-commercial team with purpose 2. Continuous training and on-site mentoring 3. A professional, dynamic, and collaborative environment **Telesales Account Manager – Chemical Sector** **Location:** Santiago de Chile We are a leading company in the sale of **analytical instrumentation**, seeking **professionals from the chemical field or related disciplines** to join our team as **Telesales Account Manager (TAM)**. ### **What does a Telesales Account Manager do at our company?** The TAM is responsible for managing a client portfolio, meeting commercial targets, and supporting the telesales department. Their focus lies in delivering personalized service, identifying business opportunities, and maintaining smooth communication with clients. **Main Responsibilities:** * Prospect new clients. * Proactively send product and shipment information. * Inform arrival dates and manage alternatives in case of delays. * Analyze competition and market behavior (websites, magazines, etc.). * Conduct in-person and telephone sales activities. * Serve clients at the office. * Prepare quotations and follow up on commercial matters. * Support marketing campaigns and internal commercial activities. * Coordinate product pickups at the office. * Verify purchase order data prior to invoicing. * Update customer records in the system. * Perform after-sales service and follow-up. * Participate in trade fairs, training sessions, and internal workshops. ### **What are we looking for in you?** **Academic Background:** * Graduate from a technical-scientific high school or technical/professional programs in science-related fields, such as: * Chemical Technician or Laboratory Technician * Medical Technologist * Chemistry Education * Chemical Engineering * Industrial Chemistry * Veterinary Technician or Veterinarian * Food Technician * Pharmacy, Biotechnology, Environmental Engineering, or related disciplines **Required Knowledge:** * Fundamentals of pH, ORP, and conductivity. * Operation of basic laboratory equipment (pH meters, conductivity meters, thermometers). * Familiarity with Sales Management Systems (SMS) and Order Management Systems (OMS) is desirable. **Experience:** * Minimum **6 months of sales experience**. * Experience with **analytical or laboratory measurement equipment** is desirable. ### **Competencies We Value:** * Self-discipline * Fluent and persuasive communication * Achievement orientation * Responsibility * Self-control * Proactivity ### **Important:** * Residence in **Santiago de Chile** (mandatory requirement). **What do we offer you?** * Join a consolidated technical-commercial team with purpose * Continuous training and on-site mentoring * A professional, dynamic, and collaborative environment * Genuine growth opportunities **Benefits we offer:** * **Market-aligned compensation: Base salary + performance bonus** * **Continuous training** * **Pluxee meal card** * **Supplementary health insurance** * **National Holidays and Year-End bonuses** * **Annual administrative day**, starting upon signing an indefinite-term contract * **Birthday leave day** * **Special celebrations** (International Women’s Day, Father’s Day, among others) * **Affiliation with Los Andes Compensation Fund** We offer an inclusive, dynamic environment full of opportunities for professional growth. This position complies with Law No. 21.015 on Labor Inclusion, promoting the integration of persons with disabilities into the labor market. If you require any reasonable accommodation to participate in the selection process, please indicate so when applying.