Description
Job Summary:
We are seeking an empathetic and solution-oriented executive to provide in-person service to the public, delivering comprehensive support and guidance on health plans.
Key Highlights:
1. In-person service that is approachable and clear to the public.
2. Empathetic and solution-oriented role with active listening.
3. Guidance and maximization of health plan benefits.
**Offer Description**
----------------------
Provide approachable and clear in-person service, clarifying doubts regarding the contracted plan and guiding members on optimal usage.
Position Characteristics:
A solution-oriented, empathetic executive with strong oral communication skills, responsible for providing in-person service to the public, practicing active listening and proactively managing their requests. The role aims to deliver comprehensive service, guiding members on plan usage and maximizing benefits under the preferred offer, while ensuring compliance with agreements with healthcare providers.
Responsibilities:
Outpatient and inpatient reimbursements
Medical leaves
GESc/Cae
Health plan guidance
Budget reviews
Cash handling
**Candidate Requirements**
--------------------------
* Availability to travel within Santiago
* Empathy
* Ability to follow instructions
This opportunity is open to persons with disabilities.
**Selection Process**
------------------------
The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience.
To apply, you only need:
1\. Apply to the position
2\. Check your email
3\. Log in to Aira and answer the requested questions and/or tests
Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage.
**About Us**
------------------
We are a health insurance company belonging to one of the country’s leading insurance and health benefit groups—and one of Latin America’s most important: the Banmédica Group of Companies. This group comprises state-of-the-art clinics, specialized laboratories, cutting-edge medical centers, health insurance providers (Isapres), and medical rescue units. We have established ourselves as the industry-leading Isapre and among the most stable. Additionally, we offer a broad range of health plans, supplementary benefits, and services, tailored to meet the diverse needs of our clients.