E-Commerce Assistant

Description

Job Summary: Support e-commerce and marketplace operations, ensuring an efficient shopping experience for ANWO customers. Key Highlights: 1. Support the operational management of e-commerce and marketplace platforms. 2. Coordinate with internal departments to ensure operational continuity. 3. Ensure an excellent shopping and digital customer service experience. **Job Description** ---------------------- Support e-commerce and marketplace operations, ensuring an efficient shopping experience. At ANWO, we are seeking to welcome an E-Commerce Assistant to our team, who will be responsible for supporting our digital sales channels, ensuring proper management of e-commerce and marketplace platforms, and contributing to an efficient shopping experience for our customers. Main Responsibilities Support the operational management of e-commerce and marketplace platforms. Manage and update product listings, pricing, images, and inventory. Track orders, customer inquiries, and requests originating from digital channels. Coordinate with various internal departments to ensure continuity of sales processes. Support administrative and commercial tasks associated with the e-commerce channel. Maintain up-to-date product information across all platforms. Assist in monitoring performance indicators and reports related to channel operations. Ensure an excellent shopping and customer service experience across all digital channels. Location Ev. Eduardo Frei Montalva 17001, Santiago, Chile. Work Modality: On-site 42-hour weekly schedule Monday and Tuesday: 08:30–18:30 hrs. Wednesday and Thursday: 08:30–17:30 hrs. Friday: 08:30–16:15 hrs. (Includes a daily 45-minute lunch break.) Benefits Commuter buses from Cumming Metro Station (round trip). Corporate gym. Daily lunch at the company cafeteria. Bonuses and year-end bonuses. Supplementary health and life insurance. Special leave policies focused on work-life balance. Annual organizational climate survey (Great Place to Work). Opportunities for professional growth and development. Service anniversary recognition. Technical training across various business lines. **Candidate Requirements** -------------------------- * Marketing Engineering, Business Administration, or related degree. * Minimum 1 year of experience in e-commerce, marketplaces, or digital sales channels. * Intermediate proficiency in Microsoft Office, especially Excel. * Experience using SAP or other enterprise systems is desirable. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1. Apply to this position 2. Check your email 3. Log into Aira and complete the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ ANWO, specialists in climate control, is a company built upon a team of highly committed professionals who find in ANWO a space for comprehensive development where people are the most valuable asset. Our way of working extends beyond our customers, with whom we establish close, collaborative, and trusting relationships — because it is to them that we owe an essential part of who we are and what we have achieved. Together with our team, we face every challenge presented to us with specialists across diverse business areas. We carefully select and certify the quality of our products and deliver expert advisory services to provide the best solutions for projects, thereby improving people’s quality of life.