GSA - FRONT DESK

Description

Job Summary: This role focuses on creating a unique and memorable experience for guests by delivering a broad range of services and guiding them throughout their stay. Key Highlights: 1. Create a memorable experience for the guest. 2. Provide a wide range of services to guests. 3. No prior relevant work experience or supervisory experience required. **Additional Information**MONDAY TO SUNDAY 42 HOURS PER WEEK MEALS DEPENDENT ON SHIFT **Job Number**26106681 **Job Category**Rooms \& Guest Services Operations **Location**Avenida Marina N 15, Vina del Mar, Valparaiso, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not limited to ensuring smooth guest check-in or check-out processes. Beyond that, it is about building an experience that is unique and memorable for the guest. Our Guest Experience Experts take initiative to deliver a wide range of services that guide our guests during their stay. They feel empowered to be proactive and do what is needed at any given moment. Whether performing operational tasks, responding to guest requests, completing reports, or sharing information about notable local events and attractions, Guest Experience Experts ensure these interactions become part of the guest experience. Regardless of your specific role, there are several fundamental requirements for success (creating a safe workplace, following company policies and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable duties assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: No prior relevant work experience required. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* By joining the Sheraton family, you become a member of its global community. We have been a place to gather and connect since 1937\. At Sheraton, employees foster a sense of belonging across more than 400 communities worldwide. We invite, welcome, and connect guests through engaging experiences and attentive service. If you enjoy working as part of a team and delivering meaningful experiences to guests, we encourage you to explore your next career opportunity with Sheraton. Join our mission to be "The World’s Gathering Place." By joining Sheraton Hotels \& Resorts, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.