Business Analyst

Description

Summary: This role involves developing and implementing application solutions, translating business needs into technical specifications, and supporting healthcare administration systems. Highlights: 1. Opportunity to develop and implement application solutions 2. Engage with stakeholders to define business requirements 3. Focus on patient access and registration solutions **Responsibilities:** * Work under the direction of the Manager to provide application solutions for assigned business areas. * Possess functional knowledge of assigned application technology. * Interact with business stakeholders and subject matter experts to solicit business requirements. * Translate business requirements into user story maps, product\-specific designs and configuration, detailed requirement specifications and use cases. * Deliver functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by development teams. * Interact with development teams during the software build and/or configuration process and testing process. * Perform functional application configuration and testing * Ensure programs meet business specifications. * Demonstrate new functionality to business users seeking input on future direction. * Review vendor provided documentation and user manuals needed to support the product. * Directly interface with business users by responding to support calls escalated by the Service Desk. * Participate in user focus groups and requirements workshops, vendor training and demonstrations. **Qualifications** Academic and Professional Qualifications: * Bachelor’s degree in business, finance, or healthcare administration or equivalent/years of experience required. Experience: * 1\-3 years’ experience working with Patient Access/ Registration Solutions (or systems) in both an acute and ambulatory setting. * Understanding of Patient Access workflows including Insurance Verification, Authorizations, Referrals, Medical Necessity checking, and Eligibility as it relates to healthcare billing. * Strong analytical thinking with experience breaking down complex requirements into user stories. * Strong coordination, organizational, facilitation skills to support management of cross functional dependencies. * Experience leading teams or projects is an asset * Experience working within the software development lifecycle (SDLC) * A qualified candidate should have strong professional written and verbal communication skills, proficiency in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask. * Proficiency in leveraging generative AI tools to streamline tasks and enhance output quality is an asset. Travel Requirements: * May require some limited travel for business needs.