UX Manager

Description

Job Summary: Lead the UX strategy, aligning business and users to create valuable products and optimize continuous development. Key Highlights: 1. Lead UX strategy to align business and users 2. Guide data-driven and user experience research-based decisions 3. Manage the relationship between the UX team and the organization **Job Description** ---------------------- Lead UX strategy by aligning business and users, translating objectives into value-driven design and enabling teams to build products. Lead and drive the UX team’s strategy by identifying user and business needs, thereby translating business strategy into design opportunities and actionable items, effectively engaging with multiple internal stakeholders to ensure continuous optimization in product development that meets user needs. This role provides clarity to internal UX roles regarding business objectives, enabling them to develop incremental, user-facing, high-value solutions while unblocking and supporting workflows. Key Responsibilities 1 Manage available resources, allocating them toward hiring new talent, research, and design efforts 2 Ensure current design processes incorporate continuous innovation dynamics, with a primary focus on the user 3 Lead decision-making based on data, research, and user experience 4 Manage relationships between the UX team and the rest of the organization, translating needs and requirements and reporting on UX programs, projects, success stories, and best practices **Candidate Requirements** -------------------------- * Graphic Designer, Interaction Designer, Industrial Designer. * Education in AI * Minimum 10 years in similar roles * Proficiency in qualitative and quantitative research methods * Broad knowledge of UX roles and how to integrate them with product and technology * Ability to develop user-centered incremental solutions * Promotion of a learning culture, early testing, and continuous improvement * Ongoing measurement of online solutions; translation of business objectives. * Communication and negotiation skills * Advanced English: conversational and written. This opportunity is open to persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we’re looking for, we’ll contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand shapes who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch and innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves to deliver the best shopping experience at every touchpoint with us.