Description
Job Summary:
We are seeking a proactive and communicative Administrative Intern to support customer satisfaction monitoring.
Key Highlights:
1. Key support in monitoring customer satisfaction
2. Development of communication and customer service skills
3. Students majoring in Telecommunications or Administration
**Zener Austral** is looking for an **Administrative Intern** to join our team.
We seek a proactive candidate with strong communication skills to support monitoring customer satisfaction regarding installed services.
**Responsibilities**
* Make phone calls to customers to collect feedback on installed services.
* Verify whether the service received met the customer's expectations.
* Investigate whether the customer experiences any faults or issues with the installed system.
* Complete an Excel spreadsheet with the feedback collected from each customer.
**Requirements**
* Currently enrolled in a technical program related to Telecommunications, Administration, or similar fields.
* Proficient in Excel at the user level.
* Strong verbal communication and customer service skills.