Head of Technology & Innovation, Chile

Description

Job Summary: Lead the technology strategy in Chile, ensuring integration and evolution of Technology & Innovation (T&I) development, operations, and service areas with a focus on innovation. Key Highlights: 1. Lead the local technology strategy aligned with regional and global vision 2. Drive cloud adoption and migration while optimizing costs 3. Promote agile practices, DevOps, and automation **Company Description** Experian is a global data and technology company that drives opportunities for people and businesses worldwide. We help redefine lending practices, detect and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market—all by leveraging our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money. We operate across a variety of markets—from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments. We invest in people and cutting-edge new technologies to unlock the power of data. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters is in Dublin, Ireland. Learn more at experianplc.com. **Job Description** **Overview of the Area:** The Technology & Innovation (T&I) area is the engine enabling innovation and efficiency across the organization. Its purpose is to ensure that technology platforms, information systems, and digital services operate securely, scalably, and in alignment with business needs. From architectural design to daily operations, T&I ensures continuity, resilience, and technological evolution—driving digital transformation and enhancing customer experience. **Purpose of the Role:** Lead the technology strategy in Chile, ensuring integration and evolution of T&I development, operations, and service areas—with focus on innovation, resilience, compliance with regional and global architecture and security standards, and regulatory adherence. This role is critical in driving business initiatives—including Open Banking—and launching new business units as market requirements evolve, among others—while ensuring adoption of cloud architectures (AWS) to guarantee platform security and scalability. **Key Deliverables:** * Annual budget and strategic plan for the Chile area. * Product roadmap and project compliance plans. * Operational KPIs and OKRs—including availability, security metrics, and productivity. **Key Responsibilities:** * Define and execute the local technology strategy aligned with regional and global vision and business needs. * Lead development, operations, and service teams—fostering collaboration, technical excellence, and alignment with architecture and security standards. * Jointly lead, with the product team, implementation of business initiatives—including Open Banking—as defined by market requirements. * Drive cloud adoption and migration, optimizing cost, scalability, and resilience. * Ensure availability, security, and continuity of technology platforms—collaborating closely with relevant regional and global teams. * Ensure compliance with regulations, security standards, architecture governance, and corporate policies. * Manage budgets, technology vendors, and contracts. * Promote agile practices, DevOps, and automation to accelerate value delivery. * Lead innovation and digital transformation initiatives delivering business impact. * Support AI initiatives within country operations. **Required Technical Knowledge** * Proficiency in AWS Cloud (architecture, security, cost optimization). * Enterprise architecture and scalable solution design. * Advanced cybersecurity and risk management. * Agile methodologies, DevOps, and automation. * IT governance and business continuity management. * Experience with Open Banking, APIs, and regulatory standards. **Competencies:** * Inspirational leadership and management of multidisciplinary teams. * Strategic thinking and results orientation. * Effective communication and stakeholder negotiation. * Change management capability and innovation promotion. * High adaptability in dynamic and evolving environments. **Why Is This Role Critical to Us?** The Head of Technology role holds significant importance—not only for the function but for the entire country. This role must achieve synergy among functional, national, and regional needs. It must be capable of mobilizing teams to adapt to change without generating resistance or barriers. **Qualifications** **Education:** Bachelor’s degree in Systems Engineering, Computer Science, Telecommunications, or related field. Postgraduate degree in Technology Management or MBA preferred. **Experience:** 10+ years in technology roles, including at least 5 years in leadership positions. Experience managing multidisciplinary teams (development, architecture, security, operations). In-depth knowledge of Open Banking, cloud computing (AWS), distributed architectures, cybersecurity, DevOps, and ITIL. **Knowledge:** * AWS * Agile methodologies * APIs * Cybersecurity **Languages:** Advanced English **Additional Information** Our uniqueness lies in celebrating what makes us different. Experian’s culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters: Diversity, Equity & Inclusion (DEI); work-life balance; development; authenticity; commitment; collaboration; wellbeing; reward and recognition; volunteering—and the list goes on. Experian’s strong people-first focus has been recognized with awards including Great Place To Work™ in 24 countries, FORTUNE Best Companies to Work For, and Glassdoor Best Places to Work (globally rated 4.4 stars), to name a few. Check out Experian Life on social media or our careers site to understand why. Experian is proud to be an equal opportunity employer and affirmative action company. Innovation is fundamental to Experian’s DNA and practices—and workforce diversity fuels our success. Everyone can thrive at Experian and bring their full selves regardless of gender, ethnicity, religion, color, sexual orientation, physical ability, or age. If you have a disability or special need requiring accommodation, please let us know as soon as possible.