Digital Adoption Specialist

Description

Position Summary: We are seeking a Digital Adoption Specialist to drive digital transformation through effective use of Microsoft 365 tools, training, and support. Key Highlights: 1. Drive the digital transformation strategy. 2. Enable effective use of Microsoft 365 tools. 3. Strengthen teams’ digital capabilities. **Job Description** ---------------------- At Nexxo, we are looking for a Digital Adoption Specialist to drive our digital transformation strategy. You will be responsible for enabling effective use of Microsoft 365 tools and other internal systems through hands-on training, technical support, and promotion of innovative digital habits, thereby strengthening our teams’ digital capabilities. Main Responsibilities Design and deliver hands-on workshops on Microsoft 365 tools and internal platforms, tailoring content to diverse user profiles. Provide IT support to end users (software and hardware), including diagnosis, resolution, and follow-up. Identify digital skills gaps and propose improvements to the training curriculum. Plan logistics, participant outreach, and materials for workshops and other training sessions. Log and categorize incidents, generating preventive actions to reduce recurrence. Support the development of simple MVPs to automate tasks (basic macros, Power Automate). Identify digital opportunities and projects arising from real team needs. Requirements: Degree in Computer Engineering, Networking, Systems Engineering, or related field. 1–3 years of experience providing end-user IT support and/or training on digital tools. Solid experience with Microsoft 365 (SharePoint, OneDrive, Planner, Copilot, etc.). Intermediate Excel skills (tables, formulas, pivot tables); basic macro knowledge is desirable. Power Automate / Power Platform knowledge is desirable. Familiarity with ITIL and cybersecurity best practices is valued. Apply with us! Nexxo rejects all forms of discrimination and remains committed to ensuring that all employees—both current and prospective—are treated with respect for their diversity, thereby promoting equity and equal opportunity, whether at the time of hiring or throughout any stage of employment. Furthermore, this position falls under Law 21\.015, which incentivizes the hiring of persons with disabilities. **Candidate Requirements** -------------------------- * Computer Engineering, Networking, Systems Engineering, or related degree. * 1–3 years of IT support experience. **Selection Process** ------------------------ Our selection process is conducted via Aira—a recruitment platform designed to enhance your application experience. To apply, you only need to: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we’re looking for, we’ll contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ Grupo Echeverría Izquierdo has over 45 years of recognized experience, having participated in the country’s most prominent projects within its sector. Backed by a strong human team, solid and sustained growth, and financial stability, Echeverría Izquierdo stands out as a leader in the industry. **Our Benefits** ----------------------- * Training programs and courses * Product discounts