IT Solutions Engineer

Description

Job Summary: This role ensures operational continuity, data quality, and maintenance process control in SAP S/4HANA (PM/EAM module) and complementary applications, aligning IT with asset reliability and production. Key Highlights: 1. Ensure operational continuity and data quality in SAP S/4HANA PM/EAM. 2. Provide specialized support to field users and manage changes under controlled conditions. 3. Resolve incidents and support the full work order lifecycle. Department: Information Technology Location: Santiago, Metropolitan Region of Santiago, CL **Employment Type:** Permanent **Employee Type:** Employee **Work Model:** Office-based / On-site Lundin Mining is a Canadian mining company headquartered in Vancouver, Canada, with three operating mines in Brazil and Chile. We produce raw materials that underpin modern infrastructure and electrification. Our strategic vision is to become one of the world’s top ten copper producers. To achieve this, we are executing a clear growth strategy, including advancing one of the world’s largest copper, gold, and silver projects in the Vicuña District, located on the border between Argentina and Chile, where we hold a 50% interest. Lundin Mining has a proven track record of value creation through resource growth, operational excellence, and responsible development. The Company’s shares trade on the Toronto Stock Exchange (LUN) and Nasdaq Stockholm (LUMI). Learn more at www.lundinmining.com. **Job Description** ------------------------- Ensure operational continuity, data quality, and maintenance process control in SAP S/4HANA (PM/EAM module) and complementary maintenance software applications by resolving incidents with specialized expertise, supporting field users, and managing changes under controlled conditions—aligning IT with asset reliability and production. **Key Responsibilities \| Activities** ------------------------------------------------ * Resolve errors in notifications, work orders, confirmations; analyze logs and root causes to manage maintenance incidents. * Support the full work order lifecycle—from notification and order creation, through planning, execution, closure, and final settlement. * Support PM\-MM\-FI/CO integration by resolving material consumption errors, correcting cost posting issues, and validating data integrity across modules. * Assist planners, supervisors, and technicians by resolving SAP or Fiori usage errors, translating operational problems into SAP solutions. * Manage access rights and authorizations to maintain security for critical processes and ensure compliance with controls. * Document solutions and configurations to manage departmental knowledge. * Manage maintenance master data, including equipment, technical locations, BOMs, and maintenance plans. **Education, Experience and Other Requirements** --------------------------------------------- Bachelor’s degree in Systems Engineering, Computer Science, or related fields. **Technical Competencies** * Functional expertise in SAP Maintenance (PM/EAM) on SAP S/4HANA * PM – MM – FI/CO integration * Maintenance master data management * SAP security and authorizations * Functional configuration (*basic customizing*) * Functional testing and *end\-to\-end* validation * Incident analysis and root cause analysis (RCA) * Knowledge of technical integrations * Use of reports and KPI analysis * IT Service Management (ITSM / *ServiceNow*) * Familiarity with SAP Fiori and user experience * Knowledge of ITGC and auditing We are committed to fostering an inclusive, diverse, equitable, and accessible workplace. To request accommodation at any stage of the process, please contact our Talent Acquisition Team. **Requisition ID:** 4528