Description
Position Summary:
We are seeking an IT professional or related specialist for an E-commerce Support role, providing technical support to users and managing analytical tools.
Key Highlights:
1. Experience in providing technical support to users and incident management
2. Knowledge of e-commerce products and IT terminology specific to retail e-commerce
3. Proficiency with tools such as CloudWatch, Lambda, New Relic, and Postman
AVOS Tech, a company with over 30 years of experience in the Latin American market for operational and technological services, is seeking an IT professional or related specialist to fill the position of **E-commerce Support**.
**Requirements:**
* Experience providing technical support to users on operating system platforms, including incident management
* Experience with e-commerce products and familiarity with e-commerce IT terminology in the retail sector
* Proficiency with AWS CloudWatch, Lambda, New Relic, and similar tools for event log analysis
* Proficiency with Postman for API configuration
**Details:**
* Contract Type: Indefinite-term contract
* Work Modality: Hybrid
* Location: La Florida or Las Condes
* Schedule: Rotating shift system (Monday through Sunday, respecting two days off per week and two Sundays off per month)
**Benefits:**
* Complementary Health and Dental Insurance
* Oncological Insurance (FALP)
* Annual Influenza Vaccination (April)
* Birthday Gift
* Year-end Bonuses in September and December