E-commerce Product Manager

Description

Job Summary: We are seeking an E-commerce Product Manager to develop and strengthen categories, ensure commercial objectives and profitability, and enhance the omnichannel customer experience. Key Highlights: 1. Category commercial management and digital business development. 2. Impact through strategy, analytics, and customer experience. 3. Professional growth and continuous learning. **Job Description** ---------------------- \#WeAreGrupoFalabella — We want to inspire you with innovation, commitment, big challenges, and above all, a fun and highly collaborative work environment. If you are passionate about category commercial management and digital business development, and motivated to drive impact through strategy, analytics, and customer experience, this opportunity is for you! At Tottus, we are looking for an E-commerce Product Manager. What is the role’s mission? To develop and strengthen assigned categories within the e-commerce channel, ensuring achievement of commercial objectives, business profitability, and a differentiated omnichannel experience for our customers. Responsibilities * Achieve sales and margin targets for assigned categories, ensuring effective commercial management of the e-commerce channel. * Identify market trends, opportunities, and needs to strengthen the value proposition of assigned categories. * Analyze commercial indicators and digital metrics, transforming data into actions that drive business growth. * Lead strategic projects and initiatives aimed at improving the shopping experience and commercial performance. * Build long-term relationships with suppliers, leading negotiations and joint growth opportunities. * Collaborate closely with commercial, operations, procurement, and digital teams to ensure successful execution. * Maintain close ties with stores and operations, identifying improvement opportunities and ensuring proper implementation of initiatives. * Continuously monitor key performance indicators, identifying optimization and growth opportunities. Requirements * Professional degree in Commercial Engineering, Industrial Civil Engineering, or related field. * 3–5 years of experience in roles such as Product Manager, Category Manager, Buyer, or Key Account Manager. * Experience in retail, supermarkets, or industry supplier companies. * Experience in negotiation and category commercial management. * Intermediate English proficiency (spoken and written). * Strong analytical capability and results orientation. * Interest in digital businesses and continuous improvement of customer experience. Benefits * Complementary health insurance * Additional days off beyond statutory vacation entitlement * Year-end bonuses * Discounts at our stores using your CMR card * Opportunities for professional growth and learning **Candidate Requirements** -------------------------- * Professional degree in Commercial Engineering, Industrial Civil Engineering, or related field. * 3–5 years of experience in roles such as Product Manager, Category Manager, Buyer, or Key Account Manager. * Experience in retail, supermarkets, or industry supplier companies. * Experience in negotiation and category commercial management. * Intermediate English proficiency (spoken and written). This position is open to candidates with disabilities. **Selection Process** ------------------------ Our selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the job posting 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches what we’re looking for, we’ll contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand shapes who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch and innovate, take risks, and create opportunities that keep us at the forefront — driving us to constantly reinvent ourselves and deliver the best shopping experience at every touchpoint with us. **Our Benefits** ----------------------- * Health insurance * Birthday leave * School subsidy for children * Additional parental leave * Training and courses * Product discounts * Financial loans * Financial loans