Whatever Whenever Agent (Temporary)

Description

Position Summary: We seek Guest Experience Experts who create unique and memorable moments, guiding guests with proactive and personalized service. Key Highlights: 1. Create unique and memorable experiences for guests. 2. Empowered to deliver a wide range of guest services. 3. Be part of an incredible global team at W Hotels. **Additional Information** **Job Number**26105248 **Job Category**Rooms \& Guest Services Operations **Location**Isidora Goyenechea 3000, Santiago, Metropolitan Region of Santiago, Chile **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not just about ensuring smooth guest check-in or check-out. Beyond that, it’s about crafting an experience that is unique and memorable for the guest. Our Guest Experience Experts take initiative to deliver a wide range of services that guide our guests throughout their stay. They feel empowered to be on the move and do what needs to be done at any given moment. Whether performing operational tasks, responding to guest requests, completing reports, or sharing highlights about local events and attractions, Guest Experience Experts ensure these interactions become part of the guest experience. Regardless of your specific role, certain fundamentals are essential to success: creating a safe workplace, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional. Guest Experience Experts are always on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks—and other reasonable duties assigned—to ensure guest satisfaction and smooth hotel operations. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant Work Experience: No relevant work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* W Hotels’ mission is to spark curiosity and expand worlds. We are a place to enjoy life. We exist to open doors—and minds. We are constantly inspired by new faces and new experiences. At our core is a harmonious, ever-ready spirit that has made us famous for redefining luxury standards worldwide. The Whatever/Whenever service is our culture and the service philosophy that brings guests’ passions to life. If you are original, innovative, and always looking toward the possibilities the future holds, welcome to W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.