Quality Coordinator

Description

Job Summary: The Quality Coordinator will be responsible for coordinating and maintaining quality management processes, ensuring compliance with procedures, requirements, and standards in industrial operations. Key Responsibilities: 1. Coordinate and implement quality procedures and maintain records. 2. Lead process improvements and document traceability. 3. Support a culture of continuous improvement and standardization. About the Role **Samtech Industrial Services and Technical Protection** is seeking a **Quality Coordinator** to join our team in **Concepción, Biobío Region**. In this role, you will be responsible for coordinating and maintaining the organization’s quality management processes, ensuring compliance with internal procedures, customer requirements, and applicable standards for our industrial and technical operations. You will work closely with **operations, engineering, maintenance, risk prevention, procurement, projects, and administration** to strengthen quality controls, manage deviations, and support continuous improvement initiatives. This opportunity is ideal for professionals with experience in **quality management, quality assurance, process control, auditing, or management systems**, who are organized, analytical, and capable of coordinating actions across multiple departments. Your Impact on the Team As the Quality Coordinator, you will play a key role in ensuring consistency and reliability of our processes. Your work will contribute to: * Improving compliance with procedures and standards. * Reducing errors, rework, and deviations. * Strengthening documentary traceability. * Enhancing readiness for audits. * Increasing the effectiveness of corrective actions. * Supporting a culture of continuous improvement. Key Responsibilities * Coordinate the implementation and maintenance of quality procedures. * Monitor compliance with internal standards and requirements. * Prepare and maintain records, instructions, and management system documentation. * Coordinate internal audits and support external audits. * Record and track non-conformities. * Manage corrective and preventive actions. * Coordinate root cause analysis for significant deviations. * Prepare KPIs related to quality and process performance. * Maintain updated tracking matrices and plans. * Review technical and operational documentation as required. * Coordinate with suppliers and contractors on quality-related matters. * Support supplier performance evaluations. * Participate in process inspections and reviews. * Prepare periodic reports for management and operational departments. * Support procedural standardization. * Coordinate quality-related training activities. * Identify quality risks and propose controls. * Participate in continuous improvement initiatives. * Maintain documentary evidence for audits and certifications. * Perform other duties related to quality assurance and management. Requirements * **3–5 years of experience** in quality, quality assurance, process control, auditing, or management systems. * Prior experience as a **Quality Coordinator, Quality Analyst, Quality Engineer, Quality Coordinator**, or similar role. * Knowledge of quality management systems and document control. * Experience conducting internal audits. * Proficiency in **Microsoft Excel** and Microsoft Office. * Experience with **ERP systems, document management platforms, or quality software** is preferred. * Ability to develop indicators and reports. * Strong analytical and problem-solving skills. * High attention to detail. * Ability to coordinate actions across multiple departments. * Excellent written and verbal communication skills. * Ability to manage multiple priorities and meet deadlines. Technical Knowledge Preferred * ISO 9001 * Internal audits * Non-conformance management * Corrective and preventive actions * Root cause analysis * Intermediate or advanced Microsoft Excel * Power BI * Document control * KPIs * Supplier management * Continuous improvement * 5 Why * Ishikawa diagram * Integrated management systems Salary: $900,000 – $1,450,000 per month Work Location: On-site employment