Technical Support Santiago

MyJob

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a Technical Support Specialist to provide in-person user support, delivering solutions while operating under ITIL standards. Key Responsibilities: 1. In-person support for end users 2. Support for office productivity tools and operating systems 3. Diagnosis and configuration of PCs and networks DESCRIPTION Axity is a company with over 35 years of experience; our service portfolio is one of the largest in the industry: Digital Strategy, Software Development, Business Intelligence, Big Data, Advanced Analytics, Security, and IoT. We are looking for a **Technical Support** specialist. We require a Technical Support Specialist to work on-site at client offices, handling calls and providing solutions to end users. Knowledge of ITIL operations and SLA compliance is required. REQUIREMENTS a) Technical or university degree in IT. b) Knowledge and experience in: * User support for office productivity tools, including Microsoft Word, Excel, PowerPoint, and Outlook. * Diagnosis, configuration, and backup of PCs; Windows operating systems; network connectivity (LAN and WLAN); peripheral configuration; antivirus software; email; and remote desktop tools. * Adherence to procedures and teamwork. * Assembling and repairing computers. * Communication skills and user-oriented service attitude. c) Minimum 2 years of experience in a technical support role.

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Posted by

Sofía Muñoz

MyJob · HR

Location

Sofía Muñoz

MyJob · HR

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