Educational Technology Coordinator

Description

Job Summary: Fulya Kurumsal Chile SpA is seeking an Educational Technology Coordinator to support the effective use of digital learning platforms and coordinate training services. Key Highlights: 1. Develop expertise in educational technology and technical support. 2. Collaborate with professionals in technology, education, and operations. 3. Opportunities for professional development and internal promotion. Job Summary Fulya Kurumsal Chile SpA seeks an organized, technologically knowledgeable, and service-oriented Educational Technology Coordinator to join our team in Concepción. As the Educational Technology Coordinator, you will provide support for the effective use of digital learning platforms, educational technologies, and technology-supported training services. You will coordinate with users, instructors, administrative teams, technical support staff, and other stakeholders to ensure the efficient operation of learning technologies and timely user support. This position is ideal for candidates with experience in educational technology, training coordination, IT support, learning management systems, administration, project coordination, customer service, or similar roles. Candidates with strong transferable technological, communication, and organizational skills are also encouraged to apply. Responsibilities - Coordinate daily activities related to educational technology and digital learning services. - Provide user support for learning platforms, online training systems, and common digital tools. - Assist instructors, employees, students, and other users with routine technology-related inquiries. - Coordinate the setup and administration of online courses, training sessions, and digital learning activities. - Provide support for learning management systems and related educational platforms. - Assist with user accounts, access requests, enrollments, and platform navigation. - Resolve routine technical issues and escalate more complex problems as needed. - Coordinate with IT, training, administration, operations departments, and external service providers. - Maintain accurate records of support requests, training activities, and system information. - Prepare basic user guides, instructions, reports, and training materials. - Support virtual meetings, webinars, online learning sessions, and technology-related events. - Monitor pending support requests and provide timely follow-up. - Assist in testing new learning tools, system updates, and platform features. - Collect user feedback and identify opportunities to improve the digital learning experience. - Provide onboarding support for new users to technology. - Assist in preparing reports on platform usage, training participation, and service activities. - Contribute to the continuous improvement of educational technology processes and services. Requirements - Prior experience in educational technology, IT support, training coordination, administration, customer service, project coordination, education, or related fields is highly valued. - General proficiency in computing, online platforms, and digital tools. - Excellent organizational and time-management skills. - Strong verbal and written communication skills. - Comfort assisting users with technology-related questions. - Good problem-solving and troubleshooting skills. - Ability to clearly and accessibly explain digital tools and processes. - Proficiency in Microsoft Office, Google Workspace, videoconferencing tools, and common online applications. - Knowledge of learning management systems or online training platforms is valued but not required. - Ability to manage multiple activities and priorities. - Strong attention to detail and accuracy in recording information. - Ability to work independently and collaboratively. - Willingness to learn new technologies, platforms, and educational processes. - Relevant academic qualifications, professional training, technical certifications, or equivalent practical experience are valued. - Candidates meeting most—though not necessarily all—of the requirements are encouraged to apply. Why Work With Us? - Gain hands-on experience in educational technology, digital learning, and technical support. - Work with modern learning platforms and digital collaboration tools. - Receive structured onboarding and ongoing professional development. - Acquire valuable skills in technological coordination, user support, training, and digital services. - Collaborate with professionals in technology, education, administration, and operations. - Participate in digital learning projects and technology implementation activities. - Contribute ideas to enhance learning experiences and operational efficiency. - Develop transferable skills for advancement into roles in educational technology, project coordination, training, and IT support. - Access opportunities for professional development and internal promotion. - Work in a collaborative, professional, and inclusive environment. Salary: $1.000.000 - $1.600.000 per month Work Location: On-site employment