Position Summary: We are seeking a professional to handle after-sales service, manage incidents, track operations, advise customers, and apply negotiation techniques. Key Highlights: 1. In-person after-sales service. 2. Incident management and operational follow-up. 3. Customer advisory and negotiation. **Do you want to develop your professional career?** BBVA is a global company with over 160 years of history, operating in more than 25 countries and serving over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams with diverse profiles, including finance experts, legal specialists, data scientists, developers, engineers, and designers. **We have a new opportunity for you!** What are we looking for? To provide in-person after-sales service generated by the Company. 1\. Respond to assigned incidents within defined timeframes and accurately. (Modifications, case management, timely responses to customers.) 2\. Follow up on pending operations due to missing information or pending training (e.g., rejected operations). 3\. Keep customers informed about follow-up progress. 4\. Advise and manage customer requests. 5\. Apply negotiation techniques. *If you enjoy challenges and being part of a major company, don’t hesitate to apply.*
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
