Technical Supervisor

Description

Job Summary: Execute the installation, maintenance, and repair of radio communication systems, delivering high-quality customer service with technical leadership and coordination. Key Highlights: 1. Leadership and operational supervision of field maintenance technicians. 2. Maintenance of critical radio communication infrastructure. 3. On-site incident resolution and inventory management. **Company Overview** -------------------- At Motorola Solutions, we believe that everything starts with our people. We’re a global close\-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. **Department Overview** ----------------------- Motorola Chile Support team. Base in Calama area. Supporting mining customer. **Job Description** ------------------- * **Primary Function:** Execute installation, maintenance, and repair of radio communication systems, delivering high-quality customer service and responding promptly and in accordance with established timelines and deadlines. **Functions and Responsibilities:** + **Leadership and Operational Supervision:** Lead and coordinate work performed by field maintenance technicians to ensure compliance with service-level requirements stipulated in contracts, especially with mining-sector customers. + **Critical Infrastructure Maintenance:** Perform and inspect installation, repair, and maintenance (preventive, corrective, and backup) activities on mobile and portable terminals, Cenco systems, CIPOL systems, GPS devices, and repeater sites, ensuring operational continuity and high availability of the radio communication system under stringent quality standards. + **On-Site Incident Resolution:** Respond promptly to customer sites to diagnose and resolve faults detected in communication equipment, coordinating dispatch to technical service in the Metropolitan Region for devices exhibiting major failures, within agreed contractual timeframes. + **Inventory and Asset Management:** Rigorously monitor, update, and control the inventory, status, and quantity of radio communication units deployed under rental agreements across various customers. + **Traceability and Digital Recordkeeping:** Meticulously record each incident, request, and technical activity performed by in-house or subcontracted personnel via systems such as SGT\-Remedy or other corporate applications, to feed departmental statistics and maintain project documentation control.**\#LI\-PL1** **Basic Requirements** ---------------------- * **Academic Qualifications:** Graduates holding degrees in Electronics, Electrical Engineering, or Telecommunications. * **Work Experience:** Minimum 2 years of experience performing technical maintenance and infrastructure support for communication systems. * **Radio Communication Knowledge:** Proficiency in telecommunications systems, maintenance networks, and advanced technology platforms such as the Astro 25\ system. * **Industrial Experience:** Operational or technical experience within the mining sector. * **Field Logistics and Operations:** Ability to operate light vehicles (e.g., pickup trucks) under strict safety, quality, and environmental regulations, including willingness to support operational continuity activities such as fuel supply if directed by immediate supervisors. **Travel Requirements** ----------------------- Over 50% **Relocation Provided** ----------------------- None **Position Type** ----------------- Experienced **Referral Payment Plan** ------------------------- Yes ***EEO Statement*** Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally\-protected characteristic. We are proud of our people\-first and community\-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.