Whatever Whenever Agent

Description

Position Summary: Guest Experience Experts create unique and memorable stays by taking initiative to guide guests with a wide range of services and operational tasks. Key Highlights: 1. Create unique and memorable experiences for guests 2. Offer a wide range of services to guide guests 3. Empowered to be on the move and do what is necessary **Additional Information** **Job Number**26105932 **Job Category**Rooms \& Guest Services Operations **Location**Isidora Goyenechea 3000, Santiago, Metropolitan Region of Santiago, Chile **Schedule**Part Time **Located Remotely?**N **Position Type** Non\-Management Our work is not just about ensuring smooth guest check-in or check-out. Beyond that, it is about building an experience that is unique and memorable for the guest. Our Guest Experience Experts take the initiative to offer a wide range of services that guide our guests throughout their stay. They feel empowered to be on the move and do whatever is needed at any given moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing highlights about local events and attractions, Guest Experience Experts ensure these interactions become part of the guest experience. Regardless of your specific role, there are several fundamental elements essential to success (creating a safe workplace, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects under 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable tasks assigned to them) well so guests remain satisfied and the hotel operates smoothly. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: No relevant work experience required. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* W Hotels’ mission is to awaken curiosity and expand worlds. We are a place to enjoy life. We are here to open doors—and minds. We are constantly inspired by new faces and new experiences. At our core is a harmonious, always-ready spirit that has made us famous for reinventing luxury standards worldwide. The Whatever/Whenever service is our culture and the service philosophy that brings guests’ passions to life. If you are original, innovative, and always looking toward the possibilities the future holds, welcome to W Hotels. By joining W Hotels, you join a portfolio of brands under Marriott International. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will be part of** an incredible global team, and **you will become** your best self.