SHIFT LEADER

Description

Position Summary: As a Food Service Employee, you will assist in preparing and serving food to customers, learning on the job while building connections within a team environment. Key Highlights: 1. Assist in the preparation and service of daily meals. 2. Be part of an organized and responsible team. 3. Develop new competencies and advance professionally. **Job Description** --------------------------- As a Food Service Employee, you will assist in preparing food, portioning meals, and serving our loyal customers. Under your manager’s guidance, you will learn on the job and build strong connections with the people we serve. We are seeking individuals who can be part of a team, who are organized, focused, responsible—and above all, maintain a positive attitude every day. Your sky is the limit for future achievements! Ignite your passion; pursue meaningful goals. **Position Responsibilities** -------------------------------- * Oversee all aspects and provide assistance in preparing daily meals and special-event items. * Coordinate and assist in setting up and dividing designated workstations as assigned by the manager. * Cook or prepare meals according to various recipes and instructions. * Ensure accurate portion control when preparing and serving food on the line. * Maintain daily temperature logs. * Be responsible for sampling all food items on the line prior to serving customers. * Alert the manager and remove any food items failing to meet quality expectations. * Complete opening and closing checklists for the facility. * Greet customers as they approach and exit the service line. * Ask customers about service quality and manage any complaints while maintaining a positive attitude and smile. * Coordinate and assist in keeping the workstation clean (including floors, work areas, equipment, walls, refrigerators, and meat blocks). * Ensure all work areas and service utensils are clean and sanitized. * Be responsible for proper disposal of service-line waste. * Manually or using a cart, transfer supplies and equipment between storage and work areas. * Assist with daily safety briefings and immediately report any safety hazards identified on-site to management. * Perform cross-training in areas as required. * Be willing to work concessions, catering, and special events as required by your manager. * Perform tasks assigned by your manager on a weekly, bi-weekly, or monthly basis. * Complete any task requested by a supervisor or Aramark management team member. * Oversee all aspects and advise line employees to ensure timely and efficient customer service. Request support from utility staff for line hygiene-related matters as needed. At Aramark, developing new competencies and doing what it takes to accomplish the task has a positive impact on our employees and our customers. To meet our objectives, job duties may change or new ones may be added without formal notice. **Qualifications** ------------------- * Excellent customer service and interpersonal skills * Strong leadership and supervisory skills * Ability to work in a team environment * Food safety certification * Ability to follow detailed written and verbal instructions * Prior food service experience preferred * Frequent lifting/transporting of hot food items required * Ability to work in kitchen areas, interact with hot equipment, steam, loud noise, chemicals, and other hazardous conditions This position may involve physical demands including, but not limited to, lifting, bending, pushing, pulling, walking, and standing for extended periods. This position may also require wearing uniforms and/or personal protective equipment (PPE). **Education** ------------- **About Aramark** ----------------- **Our Mission** Rooted in service and united by purpose, we strive to do great things—for each other, our partners, our communities, and our planet. At Aramark, we believe all employees should enjoy equal employment opportunities and be free to participate fully in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by applicable law. **About Aramark** Aramark’s team proudly serves millions of guests daily through food and facilities services across 15 countries worldwide. Rooted in service and united by our purpose, we strive to do great things—for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and accelerate your professional growth. So, whether you’re seeking a new challenge, a sense of belonging, or simply a great place to work—our goal is to help you reach your full potential. Learn more about working at http://www.aramarkcareers.com or connect with us on Facebook, Instagram, and Twitter.