Systems Operator

Description

Job Summary: This role is responsible for database updates, execution of bulk processes, and monitoring of the service platform across rotating shifts. Key Highlights: 1. Business service monitoring and escalation of issues to support. 2. Execution and control of manual and automated processes. 3. User account administration on service platforms. **Company Description** Experian is a global data and technology company that drives opportunities for people and businesses worldwide. We help redefine lending practices, detect and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market—all by leveraging our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money. We operate across a variety of markets—from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments. We invest in people and cutting-edge new technologies to unlock the power of data. As an FTSE 100 company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters is in Dublin, Ireland. Learn more at experianplc.com. **Job Description** **Purpose of the Role:** The role is responsible for updating information in our databases, executing bulk query processes requested by our clients, and monitoring the service platform under a rotating shift model. **Key Responsibilities:** * Monitor business services and escalate issues to support teams as needed. * Execute and monitor data and service infrastructure backups. * Execute and control outcomes of the matrix of manual and automated processes. * Address and resolve requests from various organizational departments within the scope of the function. * Administer user accounts across multiple service platforms. * Participate in Business Continuity Testing and internal and external audits. * Support production deployment processes by validating service status post-deployment. * Coordinate with tape transportation and custodial vendors for weekly site visits. **Qualifications****Education****:** * Technical qualification (e.g., Systems Analyst, Programmer Technician, Network Technician, or related field) **Experience****:** * 2 years of experience working as a \-Systems Operator or Systems Exploiter. * Experience working rotating shifts Monday through Sunday **Required Technical Knowledge:** * Experience administering and operating Control-M. * Experience executing ETL processes. * Knowledge of Linux, UNIX, and Windows operating systems. **Additional Information** Our uniqueness lies in celebrating what makes us different. Experian’s culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters: DEI, work-life balance, development, authenticity, commitment, collaboration, wellbeing, reward and recognition, volunteering—and the list goes on. Experian’s strong people-first focus has been recognized with awards including Great Place To Work™ in 24 countries, FORTUNE Best Companies to Work For, and Glassdoor Best Places to Work (globally rated 4.4 stars), to name a few. Check out Experian Life on social media or our careers site to understand why. Experian is proud to be an equal opportunity employer and affirmative action company. Innovation is fundamental to Experian’s DNA and practices, and workforce diversity drives our success. Everyone can thrive at Experian and bring their full selves regardless of gender, ethnicity, religion, color, sexual orientation, physical ability, or age. If you have a disability or special need requiring accommodation, please let us know as soon as possible.