Continuous Improvement Process Engineer

Description

Job Summary: Finning is seeking a Continuous Improvement Process Engineer to coordinate management actions and ensure the profitability of service contracts, promoting a culture of continuous improvement. Key Highlights: 1. Lead process management and continuous improvement. 2. Analyze and coordinate actions to ensure contract profitability. 3. Promote a culture of continuous improvement in services. If you've always loved CAT® equipment and are fascinated by machines and engines, we invite you to play big! Finning, Caterpillar’s strategic partner and leader in equipment and service distribution, is searching for top talent to fill the role of **Continuous Improvement Process Engineer**. The selected candidate will be **responsible** for analyzing and coordinating process management and continuous improvement activities for the Product Support Center (e.g., contract profitability, *Balanced Scorecard*, customer claims, processes, etc.), ensuring accurate measurement of each contract’s profitability and providing relevant information for decision-making. In this way, the professional will promote a *systematic and continuous improvement culture* across internal and external processes directly related to delivered services, identifying opportunities for improvement and non-conformities for future control process activities. Accordingly, the employee will effectively oversee efficient administration of financial results, costs, timelines, and established policies across service contracts. The **main responsibilities** of this position are as follows: * Update and maintain the audit structure, including evaluation criteria. * Participate in developing long-term (annual) GAT (GAP Analysis Tool) audit planning and medium-term (semi-annual) scheduling. * Prepare and present audit reports conducted across various mining operations. * Propose improvement projects/plans as part of the audit report, based on deviations identified during audits. * Develop an improvement plan (3W concept: Activity, Responsible Person, Completion Date, SMART objectives) for each selected project/opportunity, jointly with mining contracts, involving other departments and/or personnel where necessary. * Validate and implement the improvement plan per contract, managing execution and compliance. * Analyze results and impact of improvement plans, and correct potential deviations as needed, in collaboration with the contract team. **Requirements: Education and Experience** * Bachelor’s degree in Civil Engineering, Mechanical Engineering, or Industrial Engineering. * A postgraduate qualification in Maintenance Engineering and/or Continuous Improvement tools is highly desirable. * Minimum **5 years of experience in mining contracts or operations**, in leadership and/or operator roles for **Maintenance Processes**. * Proficiency in **SAP** (ECC, EW, EWM modules), **Microsoft Office Suite at an advanced level (Excel)**, and **Power BI**. * Familiarity with safety programs and environmental aspects. * Operational knowledge of the Maintenance Operating Model (MOM). * Intermediate-level proficiency in SIS. * Proficiency in continuous improvement and management tools. * Knowledge of global certification and standardization frameworks (e.g., ISO, CAT, etc.). * Intermediate-level **English language proficiency**. **Internal Candidates Requirements:** * Minimum 1 year in current role with a performance evaluation rating of "Meets Expectations". * Minimum application level: 3B or Technical A. * Must meet all required educational and training qualifications specified in the job profile. * Internal applications will be accepted until Tuesday, June 9, 2026. *"At Finning and its subsidiaries, we are committed to diversity, cultivating and sustaining a varied and inclusive workforce. As an equal opportunity employer, we encourage applications from all qualified individuals. Finning does not discriminate against applicants on the basis of sex, race, national or ethnic origin, religion, age, sexual orientation, marital or family status, and/or mental or physical disability."