Supervisor de Servicio

Descripción

Resumen del Puesto: Administra y coordina recursos materiales, económicos y humanos para el mantenimiento de equipos, garantizando el cumplimiento de objetivos. Puntos Destacados: 1. Planifica y controla el mantenimiento preventivo y correctivo de equipos. 2. Brinda soporte técnico al cliente y al personal a cargo. 3. Apoya al departamento comercial identificando oportunidades de ventas. **Date Posted:** 2026\-04\-23**Country:** Chile**Location:** CHL02 : PEREZ VALENZUELA 1635 Piso 9, 8320000, SANTIAGO**Generalidades del puesto** Administrar y coordinar los diferentes recursos materiales, económicos y humanos asignados por la compañía para el logro y cumplimiento de los objetivos relacionados con el mantenimiento de los equipos a cargo **En un día normal tendrás que:** * Planificar, coordinar y controlar el mantenimiento preventivo y correctivo de los equipos a cargo. * Atender las solicitudes y reclamos por servicio, mantenimiento y reparaciones, e impartir las correspondientes órdenes para la solución de éstos problemas. * Acompañar y dar soporte al cliente en los requerimientos técnicos necesarios para la ejecución de las labores de mantenimiento, reclamos y reparación de los equipos. * Brindar el soporte técnico necesario a su personal a cargo, para dar solución a los problemas técnicos en los equipos * Responder por los indicadores de gestión bajo su responsabilidad. * Dar apoyo al departamento comercial para la fidelización y recuperación de clientes. Identificando oportunidades de ventas **Lo que necesitas para tener exito:** * Titulo Terciario o Profesional en Carreras de Ingeniería Electrónica, Electrotécnica, Mecánica, Industrial o afines. * Mínimo 3 años de experiencia en cargos similares o afines. * Ideal con experiencia en compañías multinacionales, del rubro de Ascensores y/o en el sector de servicio. * Ideal con experiencia en campo (instalación, ajuste y/o mantenimiento de ascensores). * Con experiencia en manejo de personal. * Ideal con conocimientos en diferentes tecnologías electrónicas del rubro de ascensores. **\#BuildWhatsNext.** If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2\.4 billion people every day and maintain approximately 2\.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext! *Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*