Technical Support Engineer – Developer-Focused Customer Success

Descripción

### **Technical Support Engineer – Developer\-Focused Customer Success** As a **Technical Support Engineer**, you'll work directly with clients to troubleshoot issues, optimize workflows, and enhance user experience using your skills in ***Python***, ***SQL***, and software development. This is a high\-impact, customer\-facing role for someone who loves both tech and people. **Role Overview:** * Provide in\-depth technical support and debugging for enterprise clients * Write scripts and custom solutions in ***Python*** to support integrations and automation * Use ***SQL*** to diagnose data issues and optimize backend processes * Collaborate with Engineering to relay customer feedback and identify product improvements **Ideal Background:** * Experience in a technical support or solutions engineering role * Solid understanding of software systems and development workflows * Strong skills in ***SQL***, ***Python***, and client communication * Passion for improving tools, documentation, and internal processes