Job Summary: We are seeking a UX/UI Designer to contribute to the design, evolution, and optimization of user-centered digital products. Key Highlights: 1. User-centered digital product design. 2. Collaboration in multidisciplinary teams using agile methodologies. 3. Desirable experience in banking or financial services. Join Stefanini! At Stefanini, we are over 30,000 geniuses connected from 41 countries, doing what we love and co-creating a better future. You definitely don’t want to miss out! We’re looking for UX/UI **Responsibilities and Duties** Contribute to the design, evolution, and optimization of user-centered digital products by actively participating throughout the entire product lifecycle—from discovery through measurement and continuous improvement—to deliver usable, viable experiences aligned with business objectives. The UX/UI Designer will adopt a strategic and holistic perspective on design, driving data-, research-, and evidence-based decisions—particularly within banking or financial services contexts—while understanding their regulatory, technological, and customer experience challenges. #### **1. Research and Discovery** * Propose, lead, and participate in ongoing discovery activities (qualitative and quantitative). * Identify and analyze user and customer needs. * Collaborate on research (interviews, surveys, usability testing, card sorting, etc.). * Define design hypotheses grounded in data and evidence. * Generate actionable insights to guide decision-making. * Facilitate co-creation sessions and workshops with multidisciplinary teams. #### **2. Experience and Interface Design** * Translate business requirements and user needs into experience solutions. * Create user flows, customer journeys, and experience maps. * Design low- and mid-fidelity wireframes. * Develop interactive prototypes (mid- and high-fidelity). * Define and apply Design System guidelines. * Ensure visual, functional, and experiential consistency across channels and platforms. * Propose improvements aligned with usability and accessibility standards. #### **3. Validation, Metrics, and Continuous Improvement** * Plan and conduct usability tests. * Define and monitor behavioral KPIs (task time, success rate, SUS, conversion, etc.). * Use analytics tools, heatmaps, and conversion funnels. * Iterate solutions based on feedback and metrics. * Analyze results and generate actionable learnings. #### **4. Implementation and Collaborative Work** * Document functional and interaction specifications for development. * Collaborate closely with development teams during implementation. * Resolve design-related questions and ensure correct implementation. * Participate in UX QA prior to release. * Actively contribute to the evolution of the Design System. * Participate in agile ceremonies (planning, refinement, review, retrospective). * Collaborate with a product-, data-, and continuous-improvement mindset. **Requirements and Qualifications** ### **Academic Background** * Professional degree in Graphic Design, Digital Design, or related disciplines focused on user research and experience design. ### **Specific Knowledge** * Proficiency in Design Thinking methodology. * Qualitative and quantitative research methodologies. * User experience (UX) and interface (UI) design. * Principles of usability, information architecture, and interaction. * Experience evaluation, testing, and measurement. * Advanced proficiency in Figma. * Familiarity with tools such as Maze, Lyssna, Hotjar, Jira, Miro, or Mural. * Visual design and communication skills for wireframes and prototypes. * Knowledge of digital accessibility and inclusive design. * Desirable experience in banking or financial services environments. ### **Professional Experience** * Minimum 2 years of verifiable UX/UI design experience (portfolio required). * Experience working in multidisciplinary teams using agile methodologies. * Experience designing complex digital products, ideally in banking or the financial industry. **Additional Information** Stefanini Benefits Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action matters, and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re exactly what you’re looking for. Come—and let’s build a better future together!