**Additional Information** **Job Number**25187643 **Job Category**Rooms & Guest Services Operations **Location**AC Hotel Santiago Cenco Costanera, Avenida Vitacura 130, Providencia, Santiago, Chile, Chile, 7510605 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our work goes beyond providing guests with seamless check-in and check-out experiences. Above all, we must create a unique and memorable experience. Our Guest Experience Specialists take the initiative to offer a wide range of services that guide guests throughout their stay. Their role extends beyond traditional front desk duties, as we expect them to take ownership of guest service in key hotel areas by thinking "guest first." They are empowered to move around their space and do what needs to be done. Whether addressing operational needs, fulfilling guest requests, preparing reports, serving high-quality meals, or sharing local points of interest, Guest Experience Specialists ensure guests feel transactions are part of the overall experience. Regardless of your position, certain things are essential for success—creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communication remain professional. The Guest Experience Specialist role requires being on your feet and moving (standing, sitting, or walking for extended periods) and actively engaging in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) without assistance; reaching above head and below knees, including bending, twisting, pulling, and stooping). It is essential that Guest Experience Specialists perform all these tasks flawlessly (and any other reasonable task assigned)—ensuring our guests are always satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent secondary education. Related Work Experience: No related work experience required. Supervisory Experience: None. License or Certification: None *At Marriott International, we are committed to promoting equal employment opportunity, treating everyone with dignity and respect, and providing equal opportunities for all. We have created an environment where our employees' individualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We ensure against discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.* At AC Hotels, we believe attention to detail is the highest form of generosity we can offer. Whether it's the refined gesture of serving a drink or the elegance of an environment meticulously designed down to the smallest detail, at AC Hotels, our team believes that if you have time to do something, you have time to do it with care. Our guests recognize and appreciate the precision in design that defines AC Hotels, as well as the meticulous attention to detail demonstrated by our teams. If you are looking to grow in an environment where hospitality truly matters, AC Hotels offers the setting you’ve been seeking. Our teams are driven by a distinctly international mindset and a passion for detail. Naturally curious, they thirst for new discoveries. Always attuned to the latest trends in art, technology, and design, they are eager to share with others—and with our guests. Our teams are deeply committed to satisfying those around them and constantly ask how they can improve the service they provide. If you see yourself in this description, we invite you to explore available job opportunities at AC Hotels. By joining AC Hotels, you become part of the Marriott International portfolio of brands. **Join** a company that empowers you to bring your best self, **find** meaning in your professional life, **be part** of an exceptional international team, and **become** the best version of yourself.