Patient Services Assistant

Description

Job Summary: We are seeking a Patient Services Assistant for a hospital in Chillán, Ñuble, focused on organized, respectful, and patient-centered support — ideal for entry-level candidates. Key Highlights: 1. Entry-level opportunity to gain experience in healthcare services. 2. Professional and collaborative environment focused on patient care. 3. Provides training and opportunities for professional growth. **About the Position** Chillán is known for its welcoming community and growing healthcare services; at Hospital Solusoft Deportiva de Chillán, we focus on delivering organized, respectful, and patient-centered support. We seek a Patient Services Assistant to join our hospital team in Chillán, Ñuble. This is an entry-level opportunity for a friendly, responsible, organized individual interested in gaining experience in a healthcare setting. **Why Work With Us** **The Environment:** Our hospital offers a professional and collaborative workplace where staff work closely with patients, families, and healthcare professionals. **Patient Focus:** You will assist patients with registration, appointments, basic inquiries, and guidance on hospital services — always maintaining courteous and professional service. **Training:** We provide on-the-job orientation and training to help entry-level staff develop practical skills in patient care and hospital administration. **Growth:** Employees can enhance their administrative, communication, and healthcare support skills through hands-on experience and training opportunities. Key Responsibilities **Patient Assistance:** Greet patients and visitors and provide basic information about hospital services and procedures. **Registration Support:** Assist with patient registration, appointment information, and routine administrative documentation. **Appointment Support:** Help patients confirm appointments and refer scheduling inquiries to the appropriate department. **Administrative Tasks:** Organize forms, records, and basic office documentation according to hospital procedures. **Communication:** Respond professionally to common patient inquiries and refer medical or specialized questions to the appropriate staff. **Team Support:** Collaborate with reception, administrative, and clinical teams to contribute to an efficient patient experience. **What We’re Looking For** **Experience:** 0–1 year of experience in customer service, reception, administration, or a similar role. Recent graduates and candidates with no prior work experience are welcome. **Education:** Completed secondary education or equivalent. Training or studies in administration, customer service, healthcare support, or related fields are preferred. **Communication:** Strong interpersonal and communication skills, with a patient and respectful demeanor. **Computer Skills:** Basic proficiency in email, word processors, spreadsheets, and appointment or registration systems. Salary: $500\.000 \- $600\.000 per month Work Location: On-site employment