Job Summary: We are seeking an IT Support Technician to handle incidents, diagnose and repair equipment and systems, and train users in an environment of change and development. Key Highlights: 1. Inclusive and collaborative culture, driving your professional development. 2. Well-being and balance as a priority, with comprehensive support. 3. Working with future technologies such as 5G, IoT, and Cloud. ***Logicalis values diversity, providing equal opportunities to all qualified individuals regardless of gender, race, sexual orientation, disability, or any other characteristic.*** We are **\#ArchitectsOfChange** At Logicalis, we help thousands of companies transform and thrive in a digital world. We believe technology can change the world and make it a better place to live. That’s why we foster an inclusive and collaborative culture where everyone belongs, grows, and evolves. **Responsibilities and Duties** **Here’s what your day-to-day will look like:** The internal job title is: IT Support Technician Key Responsibilities: Contact users to address incidents and requests, coordinating on-site technical visits at the user’s premises or platform. Inspect and diagnose equipment and its IT systems, assessing whether spare parts or backup equipment installation are required before performing repairs. Perform equipment repairs (replacement of spare parts) and evaluate their IT systems (software and hardware repair). Install backup equipment for customers. Conduct operational tests on equipment. Request users to perform equipment tests to confirm service acceptance. Additionally, instruct and guide users on equipment usage and operation. SOFTWARE Windows 7 and 10 operating systems: installation, configuration (PC network connection, group printer configuration, patch updates, antivirus installation and updates, email customization), application installation (e.g., MS Office), and diagnostics and repair. **Requirements and Qualifications** What do you need to qualify for this position? **Completed higher education degree in Telecommunications / Networks / Computing / Information Technology or related fields.** **Availability to work on-site.** **Minimum 1 year of experience handling incidents and requests.** **Additional Information** Our benefits: **Birthday off**: Take your birthday off to enjoy. **RechargeDays:** 3 paid days off per year to recharge your energy. **Employee Assistance Program**: 24\*7 specialist support for emotional, nutritional, legal, and financial matters. **Training and certifications**. **Access to a network of partner agreements**, including dental care, gyms, financial services, ISAPREs, and more. ##### **Join our Architects of Change team!** We are over 7\.000 people transforming realities through technology and talent. Here, every contribution matters. We value diversity, collaboration, and continuous learning in a flexible environment that drives your professional development. We work with future-building technologies such as 5G, Data Analytics, IoT, Cloud, and Security. Our journey began in 1997 in the UK, and since then, we’ve continued accelerating progress in an ever-evolving digital world—placing innovation, inclusion, and sustainability at the core of our culture. **Why Logicalis?** * Continuous professional development * Diverse, inclusive, and collaborative culture * Open dialogue and teamwork * Well-being and balance as a priority * Recognition for your work Here, you don’t just build a career—you help build the future. **Come be an Architect of Change!**
Sofía Muñoz
MyJob · HR
Sofía Muñoz
MyJob · HR
