




Summary: Accountable for overall success of daily kitchen operations, exhibiting culinary talents, leading staff, and managing all food-related functions while ensuring guest and employee satisfaction. Highlights: 1. Oversees all kitchen operations to ensure high-quality product production. 2. Develops and implements new menus and recipes based on standards. 3. Leads and mentors culinary team members to foster a collaborative environment. **Additional Information** **Job Number**26087819 **Job Category**Food and Beverage \& Culinary **Location**Avenida Vitacura 130, Providencia, Santiago, Chile, Chile, 7510605 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2\-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Ensuring Culinary Standards and Responsibilities are Met** * Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. * Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. * Develops, designs, or creates new menus and recipes based on standards or artistic contributions. * Demonstrates knowledge of high quality food products, presentations and flavor. * Ensures compliance with food handling and sanitation standards. * Ensures compliance with all applicable laws and regulations. * Follows proper handling and right temperature of all food products. * Knows and implements brand’s Safety Standards. * Supervises kitchen shift operations and ensures compliance with all Food \& Beverage policies, standards and procedures. * Maintains purchasing, receiving and food storage standards. * Operates and maintains all department equipment and reports malfunctions. * Supports procedures for food \& beverage portion and waste controls. * Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. * Checks the quality of raw and cooked food products to ensure that standards are met. * Assists in determining how food should be presented and creates decorative food displays. **Leading Culinary Team** * Supervises and coordinates activities of cooks and workers engaged in food preparation. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Supervises and manages employees. Manages all day\-to\-day operations. Understands employee positions well enough to perform duties in employees' absence. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Ensures and maintains the productivity level of employees. * Ensures that menu items are prepared and presented according to use record standards. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. * Leads shifts while personally preparing food items and executing requests based on required specifications. **Maintaining Culinary Goals** * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. * Schedules employees to business demands and tracks employee time and attendance. * Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. * Reviews staffing levels to ensure that guest service, operational and financial objectives are met. **Ensuring Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Manages day\-to\-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets a positive example for guest relations. * Handles guest problems and complaints. * Strives to improve service performance. * Helps employees receive on\-going training to understand guest expectations. **Managing and Conducting Human Resource Activities** * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. * Assists as needed in the interviewing and hiring of employee team members with appropriate skills. * Participates in the employee performance appraisal process, providing feedback as needed. * Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes. **Additional Responsibilities** * Provides information to supervisors, co\-workers, and subordinates by telephone, in written form, e\-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Attends and participates in all pertinent meetings. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* AC 호텔은 보이지 않는 디테일까지 신경 쓰는 것이야말로 고객에게 베풀 수 있는 가장 최상의 서비스라 믿습니다. 음료를 따르는 세심한 서비스부터 호텔 전체를 아우르는 환경까지, AC 호텔은 사소한 것 하나 하나를 모두 예술적인 감각으로 세련되게 만들어 호텔 전반을 아름답게 만듭니다. AC 호텔을 찾는 고객은 AC 호텔만의 꼼꼼한 디자인과 세심한 디테일을 인정하고 높이 평가하고 있습니다. 진정한 호스피탈리티를 경험하고 싶은 고객에게는 AC 호텔이 가장 제격입니다. AC 호텔 가족은 글로벌 마인드를 갖추고 있으며, 디테일에 열과 성의를 다합니다. 더불어, 언제나 새로운 것에 대해 호기심을 가지며 탐구합니다. AC 호텔은 예술이나 테크놀러지, 디자인 분야에서 뒤쳐지지 않도록 고객은 물론, 교류할 수 있는 모든 이들과 최신 트렌드를 공유하는 것을 게을리하지 않습니다. AC 호텔 가족은 항상 고객의 행복을 위해 노력하며, 서비스 경험을 개선할 수 있는 방법에 대해 고민합니다. 이 모든 이야기가 여러분 자신의 이야기처럼 들리신다면 AC 호텔 채용 기회에 대해 알아보시기 바랍니다. AC 호텔에 입사하면 메리어트 인터내셔널 브랜드 포트폴리오에 합류하게 됩니다. 최선**을 다해 일하고**, 목표 를 **향해 달리며**, 훌륭한 글로벌 팀의 일원 **으로 최고의 나를 만들고 싶다면** AC 호텔의 문을 두드리세요.


