Description
Job Summary:
We are seeking a Service Captain to lead dining room operations, ensuring exceptional guest service and adherence to restaurant standards.
Key Highlights:
1. Lead restaurant teams and have a passion for service.
2. Lead and supervise service operations, ensuring excellence in guest service.
3. Organized, solution-oriented profile with the ability to work under pressure.
We Are Hiring a Service Captain!
Do you have experience leading restaurant teams and a passion for service? We are looking for a **Service Captain** to lead dining room operations during your shift.
**Location:** Vitacura
**Schedule:** Full-time
**Estimated Start Date:** Immediate
**Salary:** $1\.000\.000 \- $1\.200\.000 net approx. (including tips)
Job Objective
Lead and supervise service operations during your shift, ensuring exceptional guest service, team coordination, and compliance with restaurant standards.
Key Responsibilities
* Lead, organize, and support the waitstaff team during service.
* Supervise proper dining room opening and closing procedures.
* Ensure adherence to service standards.
* Serve tables and directly support operations as needed.
* Resolve issues and unexpected situations during service.
* Handle cash register, process payments, and assist with closing procedures.
* Inspect and coordinate proper dining room preparation before each shift.
* Assist with table assignments and reservation coordination.
* Supervise dining room orderliness and presentation.
* Maintain communication with kitchen, bar, and administration.
* Support staff training and mentoring.
Requirements
* Prior experience as a **Service Captain, Dining Room Supervisor, or similar role**.
* Experience leading restaurant teams.
* Knowledge of restaurant opening and closing procedures.
* Cash handling and payment processing experience.
* Organized, solution-oriented profile with the ability to work under pressure.
* Excellent service attitude and customer focus.
* Leadership, proactivity, and strong communication skills.
**Apply by sending your CV to:** empleos.restaurante9@gmail.com
**Subject:** “Application for Service Captain Position”
**Join our team and become part of the experience we aim to deliver every day!**
Salary: $800\.000 \- $1\.400\.000 per month
Workplace: On-site employment