Workforce Analyst Replacement

Description

Job Summary: We are seeking a Workforce Analyst for a temporary replacement role, providing support in reporting and updating area information to facilitate operational management. Key Highlights: 1. Support in workforce reporting and information updates. 2. Preparation of operational and management reports. 3. Assistance in database validation and information quality assurance. **Job Description** ---------------------- The Operations Submanagement invites applications for a temporary replacement position as Workforce Analyst, covering vacation leave (estimated duration: 1.5 months). This replacement is subject to the internal Replacement Bonus system. Job Mission Provide support in workforce reporting and information updates, ensuring data quality, consistency, and timeliness for operational management purposes. Main Responsibilities Update and maintain operational and management reports. Prepare Excel-based reports for internal and external clients. Support the updating and validation of departmental databases. Review, organize, and interpret information, ensuring data coherence and quality. Provide support to the Workforce team on recurring reports and related tasks. When applying, you must inform your direct supervisor about this application so they may coordinate task redistribution in case you are selected for this replacement. **Candidate Requirements** -------------------------- * Intermediate-level Excel proficiency (mandatory). * Knowledge and experience with Power Query. * Analytical capability to interpret data, identify inconsistencies, and validate information. * High degree of organization, responsibility, and attention to detail. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need to: 1. Apply to the job posting 2. Check your email 3. Log in to Aira and respond to the requested questions and/or tests Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are a company committed to delivering comprehensive healthcare and wellbeing services and solutions. We specialize in managing contact center platforms designed to efficiently, personally, and humanely meet our clients’ needs, with a focus on caring for every individual. We continuously innovate, adapting to industry trends and challenges to deliver high-quality service that meets standards of excellence and professional ethics. **Our Benefits** ----------------------- * Wellness activities * Training courses and workshops * Coaching