Service Supervisor

Description

Job Summary: Manages and coordinates material, financial, and human resources for equipment maintenance, ensuring achievement of objectives. Key Responsibilities: 1. Plans and controls preventive and corrective maintenance of equipment. 2. Provides technical support to customers and personnel under supervision. 3. Supports the commercial department by identifying sales opportunities. **Date Posted:** 2026\-04\-23**Country:** Chile**Location:** CHL02 : PEREZ VALENZUELA 1635 Piso 9, 8320000, SANTIAGO**Job Overview** Manage and coordinate the various material, financial, and human resources assigned by the company to achieve and fulfill objectives related to the maintenance of assigned equipment **On a typical day, you will:** * Plan, coordinate, and control preventive and corrective maintenance of assigned equipment. * Address service requests, maintenance issues, and repair claims, and issue appropriate instructions to resolve these issues. * Accompany and provide technical support to customers for technical requirements necessary to perform maintenance, claim resolution, and equipment repairs. * Provide necessary technical support to personnel under supervision to resolve technical issues with equipment. * Be accountable for management indicators under your responsibility. * Support the commercial department in customer retention and recovery, identifying sales opportunities. **What You Need to Succeed:** * Tertiary or professional degree in Electronic, Electrotechnical, Mechanical, Industrial Engineering, or related fields. * Minimum 3 years of experience in similar or related roles. * Ideal experience with multinational companies, in the elevator industry and/or service sector. * Ideal field experience (installation, commissioning, and/or maintenance of elevators). * Experience managing personnel. * Ideal knowledge of various electronic technologies used in the elevator industry. **\#BuildWhatsNext.** If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2\.4 billion people every day and maintain approximately 2\.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast\-moving, high\-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people\-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here. Become a part of the Otis team and help us \#Buildwhatsnext! *Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*