Description
Job Summary:
We are seeking a professional for telephone sales and customer service, with experience in technology, to manage databases and achieve contactability targets.
Key Highlights:
1. Professional development and personal growth opportunities
2. Working on innovative and challenging projects
3. A positive and collaborative work environment
**Join our team and drive the future**
Are you passionate about the technological world? Are you looking for a challenging and rewarding job at a leading company?
At Hunter, we are seeking talent like you to join our continuously growing team. We are a dynamic and innovative company dedicated to delivering the best products and services to our customers.
We are backed by over 30 years of successful experience in South America, providing security and peace of mind in the most demanding markets.
**What do we offer?**
* A positive and collaborative work environment.
* Professional development and personal growth opportunities.
* A competitive benefits package.
* The opportunity to work on innovative and challenging projects.
What are we looking for?
* Candidates with experience in the automotive, technology, telematics, and telecommunications services sectors.
* Individuals with technical skills and problem-solving abilities.
* Proactive, customer-oriented individuals.
* Ability to work effectively in teams and communicate clearly.
Don’t miss the opportunity to join a sector-leading company!
**Huntersat**
Your future starts here
**Job Description**
1\. **Academic Qualifications:**
- Technical or graduate-level technician/professional in Administration, Sales, Marketing, Communications, or related fields (desirable but not mandatory).
- Completed secondary education as a minimum.
2\. **Experience:**
- Minimum 1 year of experience in telephone sales, telemarketing, call center, or customer service roles (preferably in insurance, automotive, or technology sectors).
- Experience managing customer databases and executing outbound/inbound telephone contact campaigns.
- Prior experience meeting commercial or contactability targets is desirable.
3\. **Technical Skills:**
- Proficiency in office tools (Excel, Outlook) and CRM systems.
- Familiarity with IP telephony/softphone platforms and call logging.
- Basic knowledge of company products and services (GPS, vehicle monitoring, and security) to provide accurate information to customers.
- Adequate writing and spelling skills for recording interactions and sending emails.
4\. **Soft Skills:**
- Excellent verbal communication and active listening skills.
- Customer orientation and service mindset.
- Frustration tolerance and ability to handle objections.
- Proactivity and goal-oriented mindset.
- Ability to work under pressure and handle high call volumes.
- Strong time management and contact portfolio organization skills.
5\. **Key Responsibilities:**
- Contact prospective and existing customers by phone according to assigned databases.
- Follow up with customers for data verification as required.
- Log each interaction (successful calls, non-contacts, appointments, sales) in the system/CRM.
- Meet daily/weekly contactability targets.
- Coordinate with the sales team to schedule appointments or refer interested customers.
- Promptly inform the immediate supervisor about incidents, frequent objections, or special customer requests.
- Adhere to company-defined scripts and service protocols.
- Comply with current company rules, regulations, and procedures.
6\. **Other Requirements:**
- Immediate availability is desirable.
Employment Type: Full-time
Salary: Starting from $600.000 per month
Work Location: On-site