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Job Summary: We are seeking a CCTV Operator to safeguard the overall security of the store, its staff, and customers by monitoring systems and coordinating emergency response actions. Key Highlights: 1. Strategic and proactive monitoring of CCTV and alarm systems. 2. Timely detection of risks and loss mitigation. 3. Ensuring a safe and reliable operational environment. For an important client in the **Retail** sector, we are looking for a **CCTV Operator** ### **The Challenge / Mission** Your primary mission will be to safeguard the overall security of the store, its staff, and customers through strategic and proactive monitoring of closed-circuit television (CCTV) and alarm systems. You will play a key role in the timely detection of risks, loss mitigation, and immediate coordination during emergencies, ensuring a safe, reliable, and company-standard-aligned operational environment. ### **Your Main Challenges (Responsibilities)** * **Continuously monitor** the store’s CCTV systems, alarms, fire control systems, and inventory control detection systems. * **Control access and egress** to the CCTV area, ensuring accurate logging in the corresponding registers. * **Promptly detect risks and threats** (shrinkage, internal/external theft, operational failures) and coordinate actions with the security team and relevant authorities. * **Provide operational support** to Loss Prevention and Security Guard teams during contingencies or suspicious situations. * **Ensure compliance** with standard operating procedures, as well as corporate safety and hygiene plans. * **Maintain strict confidentiality and discretion** regarding the handling of store-related information and visual records. ### **What We Require from You (Requirements)** * Completed Secondary Education or Technical-Professional qualification. * Valid **CCTV Operator Certificate** issued by an academic or accredited institution in Chile. * Valid and approved **OS\-10 Course for Security Guards** (ideally complemented by additional training in emergency response/fire extinguisher use, detainee handling, and fundamental rights). * Demonstrable **technical knowledge** in operating CCTV systems, alarms, fire control systems, and user-level PC operation. * Desirable: At least one year of experience in similar roles within the retail industry. * Availability to work on a rotating shift system. * **Personal requirements:** Valid national ID (foreign nationals must hold permanent residency) and physical/mental health compatible with the position. ### **What We Offer (Benefits)** * Job stability and integration into a leading company in its sector. * Market-competitive remuneration and a structured shift system. * Ongoing training opportunities in security and prevention topics. At **Humannet**, we believe in the value of people and connect top talent with top companies. If you seek an environment where your attention to detail and commitment to security make a difference, this is your opportunity! Apply with us and take the next step in your professional career.
