Description
Job Summary:
We are seeking a CCTV Operator to safeguard the overall security of the store, its staff, and customers by monitoring systems and coordinating emergency response actions.
Key Highlights:
1. Strategic and proactive monitoring of CCTV and alarm systems.
2. Timely detection of risks and loss mitigation.
3. Ensuring a safe and reliable operational environment.
For an important client in the **Retail** sector, we are looking for a **CCTV Operator**
### **The Challenge / Mission**
Your primary mission will be to safeguard the overall security of the store, its staff, and customers through strategic and proactive monitoring of closed-circuit television (CCTV) and alarm systems. You will play a key role in the timely detection of risks, loss mitigation, and immediate coordination during emergencies, ensuring a safe, reliable, and company-standard-aligned operational environment.
### **Your Main Challenges (Responsibilities)**
* **Continuously monitor** the store’s CCTV systems, alarms, fire control systems, and inventory control detection systems.
* **Control access and egress** to the CCTV area, ensuring accurate logging in the corresponding registers.
* **Promptly detect risks and threats** (shrinkage, internal/external theft, operational failures) and coordinate actions with the security team and relevant authorities.
* **Provide operational support** to Loss Prevention and Security Guard teams during contingencies or suspicious situations.
* **Ensure compliance** with standard operating procedures, as well as corporate safety and hygiene plans.
* **Maintain strict confidentiality and discretion** regarding the handling of store-related information and visual records.
### **What We Require from You (Requirements)**
* Completed Secondary Education or Technical-Professional qualification.
* Valid **CCTV Operator Certificate** issued by an academic or accredited institution in Chile.
* Valid and approved **OS\-10 Course for Security Guards** (ideally complemented by additional training in emergency response/fire extinguisher use, detainee handling, and fundamental rights).
* Demonstrable **technical knowledge** in operating CCTV systems, alarms, fire control systems, and user-level PC operation.
* Desirable: At least one year of experience in similar roles within the retail industry.
* Availability to work on a rotating shift system.
* **Personal requirements:** Valid national ID (foreign nationals must hold permanent residency) and physical/mental health compatible with the position.
### **What We Offer (Benefits)**
* Job stability and integration into a leading company in its sector.
* Market-competitive remuneration and a structured shift system.
* Ongoing training opportunities in security and prevention topics.
At **Humannet**, we believe in the value of people and connect top talent with top companies. If you seek an environment where your attention to detail and commitment to security make a difference, this is your opportunity! Apply with us and take the next step in your professional career.