Graduate Services Coordinator

Description

Job Summary: Graduate Services Coordinator for administrative process tracking, supporting faculties and ensuring program implementation. Key Highlights: 1. Support and add value to university faculties in graduate programs. 2. Ensure the planning and implementation of continuing education programs. 3. Promote excellence, inclusion, diversity, and well-being. **Graduate Services Coordinator** ======================================== Posted today by **Universidad Nacional Andrés Bello** 1 Vacancy Closes in 60 days Hybrid (Remote \+ In-person) Administrative Metropolitan Region of Santiago Santiago **Join Universidad Andrés Bello!** Our community comprises over 66,000 students and a team of more than 3\.100 collaborators with campuses in Santiago, Viña del Mar, and Concepción. UNAB offers over 140 academic programs, including undergraduate degrees offered in daytime, evening, and online modalities, as well as graduate and continuing education programs. **We are Top Employer 2026!** For the fifth consecutive year, we remain the only university in Chile and South America to receive this certification, recognizing organizations worldwide with the best Human Resource Management practices. This achievement complements the results of our 2025 Climate and Engagement Survey, where we ranked at the 99th percentile globally among higher education institutions, according to the prestigious international consulting firm Gallup—reflecting high levels of motivation, alignment with purpose, and team commitment. Our core is our community of collaborators, students, academics, and future talent, with whom we build daily an environment that promotes excellence, inclusion, diversity, well-being, and continuous development. **At UNAB, everyone is welcome!** We are currently seeking a **Graduate Services Coordinator**, whose primary purpose is to track administrative processes related to program development, thereby supporting and adding value to the university’s various faculties. They will be responsible for ensuring the proper overall planning and implementation of continuing education programs, and for identifying maintenance needs in classrooms, advising management on infrastructure issues, establishing coordination and liaison with service providers and other related departments. **Main Responsibilities:** * Prepare and organize documentation required for program delivery, providing support to complete pre-launch or course-start checklists. * Develop calendars while ensuring infrastructure and resource availability. * Prepare service satisfaction reports, student experience assessments, and evaluations. * Confirm instructors, their academic workload, and all corresponding logistical aspects related to their role. * Student and instructor support, and handling all logistics for program delivery (classrooms, coffee breaks, data projectors, fingerprint scanners, etc.). * Coordinate and communicate with internal and external clients regarding requests and inquiries. * Stay updated on new industry regulations (e.g., SENCE). * Monitor instructor payment processes and maintain constant coordination with the academic planning and HR departments. * *At UNAB, pluralism has been defined as a hallmark of our educational process, calling us to foster spaces that promote recognition of diversity, respect, and tolerance toward others. Accordingly, this position is published under Law No. 21\.015 on Labor Inclusion, which encourages the employment of persons with disabilities.* **Desired Profile** ------------------ * Technical professional. * 1–2 years of experience in customer service, preferably within educational institutions or training departments. * Proficient user-level Microsoft Office skills. * Working hours: Monday–Friday, 8:00–17:00. * Commuter bus access available. * 40-hour weekly work schedule. * Job stability and career growth opportunities within the institution. * Others Inclusive employment Minimum 1 year of experience Minimum education: Advanced technical professional degree Graduate Secretarial studies Executive assistant **Apply Easily** Job Location The job location is indicative. Any comments? Help us improve the quality of published jobs: Report this posting