Technical Sales Representative

Description

Job Summary: Management and development of a customer portfolio, promoting technical and commercial solutions to meet sales and profitability objectives, with a focus on customer satisfaction. Key Highlights: 1. Manage and develop a customer portfolio, ensuring customer loyalty. 2. Achieve the company's sales and revenue targets. 3. Develop technical knowledge of products and solutions. * **General Purpose of the Position** Manage and develop the assigned customer portfolio by promoting technical and commercial solutions aligned with business strategy, contributing to the achievement of sales and profitability objectives through close, reliable, and customer-satisfaction-oriented management. * **Position Responsibilities** **Commercial Management and Customer Development** * Manage the assigned customer portfolio, ensuring its growth and customer loyalty. * Acquire new customers and introduce new products into the market. * Conduct customer visits to present solutions, benefits, and commercial opportunities. * Build trust-based relationships with key contacts at various levels within the client organization. * Identify business opportunities based on knowledge of the client's production processes. **Sales and Performance Achievement** * Achieve sales and revenue in line with company targets. * Meet the incoming order (IO) budget and defined commercial objectives. * Evaluate monthly and cumulative sales performance. * Meet KPIs established as strategic objectives. **Quotation Management and Commercial Follow-up** * Participate in the quotation process, channeling requests and providing appropriate information for offer generation. * Track quotations and commercial opportunities in the system. * Manage the conversion of opportunities into sales, ensuring timely customer response. **Customer Relationship and Service** * Serve customers on-site and via remote channels. * Deliver timely solutions to customer needs and concerns. * Manage customer expectations regarding timelines, commercial terms, and service. * Participate in customer activities such as training sessions, advisory services, commissioning support, and other technical engagements. **Information Management and Commercial Planning** * Plan and execute the monthly customer visit schedule. * Keep the CRM updated with customer, contact, and visit information. * Understand and analyze the company's market share and competitive positioning. * Prepare the sales budget for the assigned portfolio. **Technical Knowledge and Portfolio** * Develop technical knowledge of the company's products, services, and solutions. * Promote correct application of products within customer processes. * Propose improvements to the sales system and portfolio based on market intelligence. **Compliance and Company Representation** * Adhere to company rules, policies, and guidelines. * Understand and comply with safety, environmental, and occupational health regulations (SIG). * Represent the company at trade fairs, commercial events, and in front of customers. * Ensure proper care of assigned assets. * **Position Requirements** **Education:** Engineering or related technical degree (mechanical, industrial, hydraulic, or similar) **Experience:** Minimum 3 years in similar roles **Specific Knowledge** * Hydraulics, pumps, and valves * Production processes relevant to the client's industry **Languages:** Intermediate English Benefits: * Training * Study Scholarships * Supplementary Health Insurance * Well-being Program (mental and physical)