Description
Position Summary:
We are seeking a committed, results-oriented Branch Leader to comprehensively manage the store, lead teams, and ensure high service standards.
Key Highlights:
1. Lead the team and manage commercial goals
2. Drive sales objectives and propose commercial actions
3. Supervise customer service protocols and customer experience
At **Belenus Clinic**, we seek a committed, organized Branch Leader with strong commercial orientation, responsible for the comprehensive management of our store—motivating the team toward goal achievement while ensuring high standards of service and customer care.
**What will you do in this role?**
* Lead the team by managing **commercial goals, action plans, and performance tracking**.
* Drive the achievement of sales targets and propose commercial actions to enhance store performance.
* Supervise the proper execution of **customer service, service delivery, and customer experience protocols**.
* Coordinate daily operations, including resource allocation, team organization, shift scheduling, and documentation.
* Promote a positive work environment, fostering commitment and teamwork.
* Ensure compliance with established standards and protocols for optimal store operation.
✅ **What do we require from you?**
* Technical or professional degree in commercial fields, administration, health, or related disciplines.
* Minimum **2 years of team leadership experience**, preferably in retail, aesthetics, beauty, health, or service industries.
* Experience working with **commercial goals and management indicators**.
* Strong customer orientation, organizational skills, and results focus.
* Leadership abilities, effective communication, and team management skills.
**What do we offer?**
* Ongoing training to enhance your knowledge and skills.
* Compensation fund.
* Supplementary health insurance.
* Year-end bonuses and incentives for goal achievement.
* And many more benefits!
Join Belenus Clinic and lead a team where customer experience, sales, and teamwork make the difference. **We’re waiting for you!**