Chile Onboarding Specialist

Description

Summary: Join Telepatia to transform medical documentation by guiding doctors to consistent usage of AI Scribe, making the tool indispensable for healthcare professionals. Highlights: 1. Help doctors experience the future of medicine with AI-assisted documentation. 2. Provide hands-on support to ensure a smooth transition to AI tools. 3. Be a key link between users and product/engineering teams. **Why Telepatia** The world's most scarce resource isn't time — it's medical attention. Doctors spend 40–70% of their day typing instead of caring for patients. At Telepatia, we're changing that. We build real\-time AI products for healthcare — medical transcription, clinical record generation, and EMR integrations across Brazil and Colombia. Our flagship, AI Doctor, is part of a suite of four AI Healthcare Employees built by doctors, for doctors. **What You'll Do** You’ll help doctors experience the future of medicine — where documentation happens automatically. Your job is to **turn first\-time users into active advocates** by guiding them through their first consultations with Telepatia’s AI Scribe, supporting them hands\-on, and ensuring they reach consistent usage that makes the tool indispensable. * **Provide on\-site support** (technical and emotional) to ensure a smooth transition to AI\-assisted documentation. * **Monitor adoption metrics:** consultations per doctor, drop\-off rate, and time to first success. * **Collect feedback** and communicate insights to product and engineering teams. * **Assist with patient consent (consentimiento informado)** and ensure compliance. * **Coordinate with Forward Deployed Engineers** for setup and technical troubleshooting. * **Train new users** on best practices to maximize accuracy and speed. * **Identify champions** within hospitals who can help scale usage organically. * **Guide doctors** during their first consultations using Telepatia’s Scribe platform. **What You Have** * Clinical research coordinators or assistants (used to managing consent and protocols). * Hospital operations or patient experience staff (already deal with doctors, scheduling, and patients). * *Auxiliares de enfermería o instrumentadores* who want to move to a non\-clinical, tech\-related role. * *Visitadores médicos junior* (medical reps tired of pharma sales pressure but great with doctors). **From tech/ startup side:** * Onboarding / Implementation specialists * Field operations from delivery, POS, or fintech startups (who activate merchants, drivers, or retail users). * Customer success or “support on\-site” profiles from SaaS or medical device startups