IT Technology Manager

Description

Job Summary: We are seeking an IT Technology Manager to lead the establishment and consolidation of the technology area, ensuring operational continuity and supporting nationwide digital transformation. Key Highlights: 1. Lead the establishment and consolidation of the technology area 2. Ensure operational continuity and support digital transformation 3. Build the IT department from the ground up with leadership and problem-solving skills **IT Technology Manager** Location: Santiago Work Mode: On-site, with occasional regional visits We seek an IT Technology Manager to lead the establishment and consolidation of the technology area for a growing company, ensuring operational continuity and supporting its nationwide digital transformation process. **Key Responsibilities:** * Provide Level 1 and Level 2 technical support to internal users. * Administer LAN, WAN, and WiFi networks, as well as servers, backups, and the Microsoft 365 environment. * Manage equipment inventory, software licenses, and user profiles. * Coordinate and liaise with telecommunications and technology service providers. * Implement basic cybersecurity measures aligned with CSIRT guidelines. * Support the operation and improvement of internal systems, including automotive ERP and CRM. * Design and formalize IT department policies, procedures, and standards. * Develop the technology roadmap and collaborate on departmental budget control. * Maintain technical communication in English with the parent company in the United States. **Required Profile:** * Professional degree in Computer Engineering or related field. * 5–10 years of hands-on experience in technical support, networking, and infrastructure. * Advanced knowledge of Active Directory, Microsoft 365, networking, and technical support. * Intermediate-to-advanced proficiency in server management, backups, and cybersecurity concepts. * Functional-level technical English (mandatory). * Prior experience with automotive industry ERP systems and certifications such as CompTIA, Microsoft, or AWS are desirable. We seek a practical, solution-oriented, structured individual with genuine interest in leading the foundational establishment of the IT department. **Application:** Interested candidates must send their CV to **seleccion@grupops.cl**, indicating in the subject line: **“IT Technology Manager”**. Employment Type: Full-time