Digital Adoption IT Technician (Microsoft 365 Suite)

Description

Job Summary: We are seeking a Digital Adoption IT Technician to support the digital transformation initiative, enhancing productivity and security in collaborative environments. Key Highlights: 1. Integration into the digital transformation project 2. Enhancing collaborative productivity and security 3. Supporting adoption of new technologies and providing support At XMS Talentos, we are looking for a ***Digital Adoption IT Technician*** to join a project focused on supporting the digital transformation process, strengthening productivity and security within the collaborative environment. ***Details:*** Las Condes, Santiago | Monday to Friday, 08:30 to 17:30 hrs. | 100% on-site mode Initial 3-month contract, with potential for direct hiring by the client upon completion of the term **Net salary: $1.000.000.-** ***Main Responsibilities*** * Assist users in utilizing Microsoft 365 tools (Teams, OneDrive, and SharePoint). * Guide users through self-service access management, Multi-Factor Authentication (MFA), and account recovery processes. * Promote best practices in digital security, including responsible information handling and phishing attempt detection. * Support training, guidance, and technical assistance during the adoption of new technologies. * Maintain constant interaction with internal clients to understand requirements and deliver high-impact solutions. ***Technical Knowledge*** * Proficiency in Microsoft 365. * Knowledge of Teams, OneDrive, and SharePoint. * Basic access management and Multi-Factor Authentication (MFA) configuration. * Best practices in cybersecurity for collaborative environments. ***Education and Experience*** * Technical or professional degree in Computer Science, Networking, IT Support, or related field. * Prior experience in technical support or user training is desirable. ***Key Competencies*** * Strong communication skills and willingness to teach. * Service orientation and user-centric support approach. * Patience and ability to clearly explain technological processes. * Organization and accountability. Employment type: Full-time Salary: $1.000.000 per month