IT Services Manager

Description

Job Summary: We are seeking an IT Services Manager to oversee technological operations, coordinate technical teams, and ensure efficient and reliable support for clients and users. Key Highlights: 1. Professional technology environment 2. Mid-level management position 3. Professional development and direct impact **About the Role** I\-Teleges Chile SpA provides technology services, business support, digital infrastructure, systems management, and IT solutions for organizations across various sectors. We are seeking an **IT Services Manager** to oversee technological operations, coordinate technical teams, manage service levels, and ensure efficient and reliable support for clients and users. This role is ideal for a professional with experience in IT services, support, infrastructure, systems, or technology operations management. **Why Join Us?** **Professional technology environment** Work with systems, infrastructure, support, and digital solutions oriented toward enterprise clients. **Mid-level management position** Coordinate technical teams, vendors, priorities, and service levels. **Professional development** Strengthen your expertise in technology management, leadership, and continuous improvement. **Direct impact** Contribute to improving the availability, quality, and efficiency of IT services. **Key Responsibilities** * Manage daily IT services operations * Coordinate support, systems, and infrastructure teams * Oversee requests, incidents, and service levels * Manage vendors, resources, and operational priorities * Monitor platform availability, performance, and continuity * Coordinate technology implementation and improvement projects * Prepare reports, metrics, and operational updates * Identify opportunities to optimize processes and services * Support risk management and operational continuity * Ensure compliance with internal policies and procedures **What We Are Looking For** Experience * Experience in IT services, technical support, infrastructure, systems, or digital operations management * Prior experience coordinating technical teams or technology projects * Experience in cloud services, operational continuity, vendor management, or enterprise platforms will be valued Skills * IT service management * Technical team coordination * Infrastructure management * Incident management * Service monitoring * Vendor management * Process improvement * Organization and problem solving Education * Professional degree in Computer Engineering, Systems Engineering, Information Technology, or a related field * Certifications in ITIL, project management, cloud computing, cybersecurity, or agile methodologies will be valued Salary: $3\.100\.000 \- $4\.400\.000 per month Work Location: On-site employment