**We are looking for: IT Manager – with SAP expertise** **Location:** Pudahuel **Work mode:** On-site **Job Description** We are seeking an IT professional to lead and manage the organization’s technology systems, ensuring operational continuity, cybersecurity, and efficient support for internal users. This role requires strong technical expertise, management capability, and strategic vision to drive improvements, automation, and digital transformation. **Key Responsibilities** Manage and deliver Level 1 and Level 2 support for Telecommunications, Systems, and SAP. Ensure corporate cybersecurity through backup policies, access controls, monitoring, software updates, and regulatory compliance (e.g., Data Protection Law, ISO standards, etc.). Oversee critical IT systems such as ERP, CAD/CAM software, production control, maintenance, and document management systems. Participate in designing hardware and software solutions (system architecture). Coordinate and supervise technical support for internal users, ensuring efficient service delivery, timely incident resolution, and basic user training. Manage external IT vendors and services: licenses, support contracts, hardware, software, and telecommunications. Implement IT policies, procedures, and best practices aligned with standards such as ITIL, COBIT, or ISO 27001. Align technological strategy with business needs across departments including Engineering, Production, Logistics, Quality, and Administration. Maintain up-to-date technical documentation: asset inventory, network architecture, procedural manuals. Lead technology projects focused on improvement, automation, and digital transformation. Define and manage the IT budget, optimizing resources and proposing strategic investments. **Job Requirements** Bachelor’s degree in Computer Engineering, Civil Computer Engineering, or a related field. Minimum 5 years of experience in similar roles. Proven experience working with SAP