Operations Manager

Description

Position Summary: We are seeking an Operations Manager responsible for managing departments, ensuring service continuity, optimizing processes, and leading resource management. Key Highlights: 1. Lead operational improvement initiatives 2. Manage human and operational resources 3. Ensure the operational well-being of personnel **Company Description** SGS is the world's leading inspection, verification, testing, training, and certification company. With over 95,000 employees and a global network of more than 2,400 offices and laboratories, SGS is recognized as the foremost authority in quality and integrity. **Purpose of the Position** We seek an Operations Manager responsible for the operational management of departments under their supervision, ensuring operational service continuity, optimizing processes, and leading human resource management, industrial maintenance, and compliance with quality, safety, and environmental standards. **Key Responsibilities** * Manage the human and operational resources required to ensure process continuity. * Supervise and monitor adherence to work programs and committed deadlines. * Manage staffing levels required for proper service delivery. * Lead operational improvement initiatives aimed at optimizing laboratory productivity and performance. * Review and approve work permits, overtime, and vacation requests for supervised personnel. * Supervise implementation of the maintenance plan and coordinate resources for equipment and infrastructure maintenance or renewal. * Coordinate with HR on matters related to hiring, contracts, remuneration, and benefits. * Support the Quality Department in incident and non-conformance investigations. * Implement operational improvements and corrective actions arising from audits or internal controls. * Ensure the operational well-being of personnel and compliance with safety, quality, and environmental standards. * Participate in labor relations meetings and other support department meetings as required. **Requirements** * Professional degree in Metallurgical Engineering, Chemical Engineering, Mining Engineering, or a related field. * 3–5 years of experience in similar positions or in operations linked to mining/laboratory environments. * Advanced proficiency in Microsoft Office. * Intermediate English language skills. * Knowledge of metallurgical processes, chemical analysis, and data interpretation. * Medical fitness suitable for site-based work. * Willingness to work in the Atacama Region, Huasco. * Willingness to travel as required by the position. **Key Competencies** * Leadership and team management. * Strategic thinking and results orientation. * Operational management capability. * Effective communication. * Problem-solving and decision-making. * Continuous improvement orientation.