Field Support Technician, Calama

Description

Job Summary: We are seeking a Field IT Support Technician to deliver support in accordance with an SLA, resolve incidents, and maintain operational continuity, thereby contributing to the digital transformation of enterprises. Key Highlights: 1. Key role in on-site IT support 2. Promotes integrity, innovation, and excellence 3. Contributes to digital transformation **Logicalis values diversity and provides equal opportunities to all qualified individuals for its positions, regardless of gender, race, sexual orientation, disability, or any other characteristic.** **We are \#ArchitectsOfChange.** We help thousands of enterprises transform and succeed in a digital world. Here, we believe technology can change the world and make it a better place to live, fostering a culture aligned with our values: integrity, innovation, excellence, partnerships, and empowerment. **See what your day-to-day will look like:** The internal job title is: Field IT Support Technician \- Calama Responsibilities: * Comply with current safety regulations, procedures, and policies. * Provide support in accordance with an SLA. * Record all necessary information for each incident. * Restore operational continuity by resolving the incident. * Ensure proper handling and resolution of all incidents logged. * Maintain the required level of knowledge for incident resolution. * Adhere to organizational procedures and established practices. * Installation and inspection of office productivity software. * Installation and inspection of network cabling. * Installation and inspection of analog, digital, and IP telephones. * Installation and inspection of intercom equipment and cabling. **What do you need to fill this vacancy?** * Degrees in Telecommunications, Electrical Engineering, Instrumentation, Networking, Computer Science, or other fields related to communication networks. * Residence in CALAMA * Class B driver's license **Conditions offered for this position** Work schedule: 44 hours per week **Our benefits:** Indefinite-term employment contract (on payroll) 100% covered EPS health insurance for the employee and their dependents. Birthday off: You get the day of your birthday off to enjoy. * RechargeDays: 3 additional days off per year to recharge your energy. Employee Assistance Program: We offer 24\*7 specialist support for emotional, nutritional, legal, and financial matters. **JOIN OUR TEAM!**