**Company Description:** We are Banco Falabella, part of the Falabella Group, positioned as one of the leading retail companies in Latin America. We have over 5,000 motivated employees committed to service excellence, dedicated and passionate about enhancing our customers’ quality of life through an integrated offering of financial services. **Job Responsibilities:** A bank that always puts people first? Yes—that’s who we are. A team built by and for \#Gennials, seeking simplicity, embracing agility, and thriving digitally. Join us to innovate, challenge yourself, and create the best digital solutions to simplify our customers’ lives at \#BancoFalabella and across all businesses within \#FalabellaFinanciero, where we belong. We firmly believe that diversity within our teams is a value that enriches us, and because what truly matters is your talent, our job opportunities are open to all individuals—regardless of age, ethnicity, sexual orientation, gender identity, ideology, and/or disability status. Are you ready to join Banco Falabella? For us, every day is different—we work with commitment, innovation, and teamwork. If you’re someone passionate about dynamic work and challenges, this is your opportunity to make things happen! For the Channels/Contact Center Management, we are seeking Telephone Banking Executives (36 hours per week), tasked with serving our customers remotely (via phone, email, social media, and chat), resolving their inquiries, requests, and complaints, and selling banking and associated products (consumer loans, insurance, PAC, ABR). **As part of our team, you will enjoy:** * 5 free days per year plus 1 afternoon off \#Gennial * Up to 2 months of unpaid leave for personal projects: studying, resting—or whatever you wish! * Opportunities for you to take center stage in your own professional development. * An outstanding work environment—you’ll experience an exceptional journey! * Being part of one of Latin America’s largest, most competitive, and energetic companies. * And many other benefits to enjoy an extraordinary experience with us! **Requirements:** Customer service experience. Intangible services experience. Remote customer service experience in the financial sector (desirable). Availability to work on weekends. **Offer Conditions:**