Customer Service Assistant

Description

Job Summary: We are seeking a Customer Service Assistant to interact with customers, resolve inquiries, and maintain organized information, developing skills in communication and problem solving. Key Highlights: 1. Entry-level opportunity for professional development. 2. Practical training and a collaborative work environment. 3. We value respectful communication, teamwork, and responsibility. **About the Role** At Andes Connect Services, we believe outstanding customer experiences begin with attentive, service-oriented, and eager-to-learn individuals. We are looking for a Customer Service Assistant (m/f/d) to join our team in Castro, Los Lagos. This is an entry-level opportunity for someone who enjoys communicating with others, resolving customer inquiries, and keeping information organized. You will work alongside our customer service and operations teams while building valuable skills in communication, problem solving, and administrative support. **Why Work With Us?** **The Environment:** Our office in Castro offers a friendly and collaborative work environment where new team members can learn from experienced colleagues. **Learning:** You will receive hands-on training on our customer service processes, systems, and communication standards. **Team Culture:** We value respectful communication, teamwork, responsibility, and a willingness to learn. **Growth:** High-performing employees will have opportunities to develop their skills and advance into more specialized roles in customer service and operations. **Key Responsibilities:** **Customer Service:** Respond to customer inquiries through established communication channels and provide clear, helpful information. **Problem Solving:** Identify basic customer inquiries and collaborate with the relevant team members to resolve them efficiently. **Information Management:** Accurately record customer requests, updates, and follow-up actions in company systems. **Team Support:** Assist customer service and operations teams with daily administrative tasks. **Communication:** Maintain a professional and courteous attitude when communicating with customers and team members. **What We’re Looking For:** **Experience:** 0–1 year of experience in customer service, administration, retail, hospitality, or related fields. Recent graduates and candidates with no prior work experience are welcome to apply. **Education:** Completed secondary education or equivalent. Additional training in administration, business, communications, or related fields is preferred. **Communication:** Strong verbal and written communication skills in Spanish. **Computer Skills:** Basic proficiency in email, word processors, spreadsheets, and online systems. **Profile:** We seek a patient, responsible, organized, and eager-to-learn individual. You should enjoy helping people and maintain a professional attitude when handling customer inquiries. Salary: $560\.435 \- $898\.898 per month Work Location: On-site employment