Description
Job Summary:
We are seeking a Store Manager with retail experience, team leadership skills, and a results-oriented mindset to oversee overall operations and ensure excellence in customer service.
Key Highlights:
1. Team leadership and comprehensive store management
2. Focus on achieving commercial goals and service excellence
3. Responsibility for financial performance and brand image
Posted yesterday by **abc**
* Full-time position
* Department/Area/Section/Store Manager
* Valparaíso Region
* Quintero
At abc, we are growing and want you to be part of this challenge! We are looking for our next Store Manager to join our team and assume a key role in store management. We seek a professional with retail experience, team leadership capabilities, and a results-driven approach—someone able to ensure smooth store operations, achievement of commercial objectives, and excellence in our customers’ experience.
**What will be your main challenge?**
Plan, direct, and monitor the store’s overall operations, ensuring achievement of commercial targets, proper resource management, compliance with internal procedures, and delivery of high-quality service to our customers.
**Key Responsibilities:**
* Organize, lead, and supervise the store team, ensuring compliance with company policies, standards, and procedures.
* Monitor achievement of key business indicators (KPIs), including commercial, financial, and customer service metrics.
* Manage and control cash flow and store resources, preventing losses and deviations.
* Ensure strict compliance with applicable regulations and protocols defined by central departments.
* Resolve complex customer situations, guaranteeing appropriate, company-standard-aligned service.
* Assume responsibility for the store’s financial performance, considering retail, finance, service quality, loss prevention, and people management variables.
* Continuously uphold the store’s and brand’s proper image.
This job posting is governed by Law No. 21.015, which promotes the inclusion of persons with disabilities in the labor market. At ABC, we are committed to this principle; therefore, if you require any adjustments or special accommodations during the selection process, please inform us—we aim to ensure an excellent application experience with us.
**Desired Profile**
------------------
**What are we looking for in the candidate?**
* Completed university degree in Business Administration, Commercial Engineering, or related field. (Mandatory)
* Retail experience, preferably in store management roles. (Mandatory)
* Experience leading sales and operations teams.
* Knowledge of commercial management, retail KPIs, and basic financial control.
Inclusive employment
* Minimum 2 years of experience
* Minimum education level: University degree
* Graduate